Breeze

Overview

Breeze is an open-source remote monitoring and management platform for operating IT fleets. Built by LanternOps, LLC, it combines endpoint oversight with service-provider workflows: device management, remote access, patching, scripts, monitoring, automation, ticketing, quotes, billing, and invoicing. Multi-tenant management and a customer portal are also included in its listed capabilities.

Its built-in AI operator is designed to investigate fleet issues, make fixes, and document the work. A configurable four-tier risk engine sets boundaries for those actions: routine work can proceed automatically, sensitive steps can wait for approval, and other actions can be blocked. That control model is central to how Breeze presents AI-assisted operations.

Breeze supports cloud and self-hosted deployment. A single Go binary serves as its agent for Linux, macOS, and Windows endpoints. An MCP server connects fleet tools to AI clients such as Claude Desktop, Claude Code, Cursor, Windsurf, and ChatGPT.

Key features

Fleet and service operations

The platform spans common endpoint-management work as well as administration for service providers. Teams can manage devices, connect remotely, patch systems, run scripts, monitor endpoints, and automate workflows. Ticketing, quotes, billing, and invoicing extend that scope beyond technical maintenance. Breeze also lists PSA ticketing, remote monitoring, and multi-tenant management.

Governed AI operations

The AI operator can investigate, fix, and document fleet issues, while the four-tier risk engine determines which actions may run, require approval, or be blocked. The MCP server offers a way to connect fleet tools with supported AI clients, including Claude Desktop, Claude Code, Cursor, Windsurf, and ChatGPT. Breeze’s listed integrations also cover communications, PSA or ticketing, and monitoring; its documentation names Slack and Teams among supported connections.

Security and compliance

Breeze’s trust center lists multifactor authentication, role-based access control, scoped access, hashed API keys and tokens, and AES-256-GCM encryption for secrets at rest. Its SOC 2 examination is in progress. Breeze does not describe the product as SOC 2 compliant before the report is issued, an important distinction for organizations evaluating compliance requirements.

Pricing

Breeze uses a freemium model. The self-hosted Community plan is free forever, with unlimited devices, all 64 modules, and a requirement to bring your own Anthropic key. Hosted options are marked beta and have different device limits.

Plan	Price	What is listed
Community	Free	Self-hosted; unlimited devices; all 64 modules; bring your own Anthropic key
Cloud Starter	$20 /year	Hosted server; up to 3 devices; beta; bring your own Anthropic key
Cloud	$99 /month, or $1,000/year, or $1,800 for two years	Hosted server; up to 250 devices; beta; Breeze AI included on a credit basis
Support Standard	$2,000 /year	Self-host support; next-business-day response; founding price locked for 2 years
Support Priority	$6,000 /year	Self-host support; 4-hour response target; founding price locked for 2 years
Enterprise	Price not listed	Dedicated infrastructure; custom SLA terms; compliance and audit support; white-glove onboarding
Managed AI Ops	Price not listed	Billing tailored to your fleet; supervised AI team works your queue; curated intake

The entry-level hosted plan is limited to three devices, while Cloud covers up to 250. Community has no listed device cap, but it is self-hosted and requires customers to provide an Anthropic key. Community support is available through Discord; paid cloud and self-host support plans list email or engineer support options.

Platforms

Breeze lists API, iOS, Linux, macOS, self-hosted, web, and Windows among its platforms. Its agent specifically supports Linux, macOS, and Windows endpoints. Hybrid deployment allows the service to be used in hosted or self-managed environments, while the Community plan provides a free self-hosted route.

Who it's for

Breeze identifies solo MSPs, lean IT teams, users of AI clients, and teams seeking to self-host and control their infrastructure as its intended audience. Its combination of fleet management and ticketing, quotes, billing, and invoicing may suit providers that want technical operations and service administration in one platform. The free Community tier offers room for unlimited devices, while hosted plans put explicit device ceilings on their included capacity.

Teams considering Breeze should account for its deployment and AI requirements: Community is self-hosted and uses a customer-provided Anthropic key, whereas Cloud is hosted and includes credit-based Breeze AI. Organizations with formal compliance gates should also note that the SOC 2 examination remains in progress.

Pros and cons

Pros

• Combines monitoring, remote access, patching, scripts, automation, ticketing, and billing-related tools.
• Offers a free, self-hosted plan with unlimited devices and all 64 modules.
• Uses configurable approval and blocking controls for AI-driven actions.
• Supports multiple AI clients through an MCP server and lists Slack and Teams connections.
• Provides published security controls including MFA, role-based access, scoped access, and encrypted secrets at rest.

Cons

• Cloud Starter is capped at three devices, and Cloud at 250 devices.
• The hosted plans are marked beta.
• The free plan requires customers to self-host and bring their own Anthropic key.
• SOC 2 compliance is not claimed while the examination is still in progress.
• Enterprise and Managed AI Ops pricing is not listed.

Alternatives

For a broader look at tools in this category, see Managed Service Provider Software. Other options include Tactical RMM and Checkmk for monitoring and management, ManageEngine ServiceDesk Plus for service desk workflows, and ManageEngine MSP Central for MSP operations. Readers comparing endpoint, remote-access, or backup products can also consider ITarian Remote Desktop, ManageEngine Endpoint Central, Site24x7 MSP, and Datto Endpoint Backup for Windows.

Verdict

Breeze brings endpoint management, remote operations, service workflows, and a governed AI operator into one open-source RMM platform. Its free self-hosted plan is notable for unlimited devices, while the hosted plans trade that flexibility for managed infrastructure and defined device limits. The configurable risk engine, broad workflow scope, and AI-client integrations give teams several ways to shape how they operate the platform. The key considerations are the beta status of hosted plans, the self-hosting and Anthropic-key requirements of Community, and the fact that SOC 2 review is not yet complete. Breeze is most relevant to MSPs and lean IT teams that want integrated fleet operations and are comfortable choosing between self-managed and hosted deployment.