RepairShopr
RepairShopr is cloud software for repair shops and other service businesses, combining tickets, customer management, invoices, and marketing.
What RepairShopr is
RepairShopr is cloud software for repair shops and other service businesses, combining tickets, customer management, invoices, and marketing. Its ticketing tools organize jobs by status, problem type, customer, technician, and due date. Through a web portal, customers can check repair status, view invoice history, approve or decline estimates, and download invoice and ticket PDFs. Inventory tools track stock, purchase orders, warranties, and reorder reminders; the point of sale is linked to inventory. Marketr supports automated follow-ups, including 14-day and 90-day follow-ups, plus custom campaigns. Listed integrations include QuickBooks, Xero, Zapier, Google Calendar, Slack, Stripe, PayPal, and RepairTech. The maker says integrations can also be customized using its API. It says the application is hosted on Heroku and protected by firewalls, with data replicated across database servers in two geographic locations and backed up nightly to Amazon S3. Users can export account data to CSV and automate exports. RepairShopr has no free plan and offers a 14-day trial. Starter Annual costs $59.99 a year, billed annually, and includes 75 tickets and invoices per month, one location, and one user account.
Good
- Organizes repair jobs by status and due date.
- Customer portal supports estimate decisions.
- Point of sale is linked to inventory.
- Supports API customization and listed integrations.
- Account data can be exported to CSV.
Watch out
- No free plan.
- Starter Annual limits usage to 75 tickets and invoices monthly.
- Starter Annual includes one location and one user account.
- Snail mail costs extra and is U.S.-only.
Who it suits
It is aimed at repair shops and service businesses, including computer and cell phone repair shops, MSPs and IT consultants, and franchises. Shops needing ticketing, inventory, invoicing, and customer-facing repair updates may find its tools relevant.
Verdict
RepairShopr brings repair tickets, inventory, customer updates, invoicing, and marketing into one cloud system. Its 14-day trial offers a way to evaluate it, but the Starter plan has monthly ticket and invoice limits.
Plans and prices
From RepairShopr's own pricing page, checked 2 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter Annual | $59.99 a year | 75 Tickets & Invoices / Month · One Location · 1 User Account · Annual (Buy & Save) |
| Starter | $69.99 a month | 75 Tickets & Invoices / Month · One Location · 1 User Account · Monthly |
| Repair Shop Annual | $129.99 a year | Unlimited Tickets & Invoices / Month · One Location · 10 User Account · Annual (Buy & Save) |
| Big Chain Annual | $139.99 a year | Unlimited Tickets & Invoices / Month · 2+ Locations · 10 User Account · Annual (Buy & Save) |
| Repair Shop | $139.99 a month | Unlimited Tickets & Invoices / Month · One Location · 10 User Account · Monthly |
| Big Chain | $149.99 a month | Unlimited Tickets & Invoices / Month · 2+ Locations · 10 User Account · Monthly |
The facts
Each one read from RepairShopr's own pages, with the date it was checked.
What it does
- API
- The maker says customers can customize integrations using its API.checked 2 Oct 2026
- Backups and exports
- The maker says users can export account data to CSV at any time and can automate exports; its security page also describes database backup options.checked 2 Oct 2026
- Customer portal
- Customers can check repair status, view invoice history, approve or decline estimates, and download invoice and ticket PDFs through a web portal.checked 2 Oct 2026
- Integrations
- Listed integrations include QuickBooks, Xero, Zapier, Google Calendar, Slack, Stripe, PayPal, and RepairTech.checked 2 Oct 2026
- Intended customers
- The maker describes the product as geared toward service businesses and lists computer and cell phone repair shops, MSPs and IT consultants, franchises, and other repair businesses.checked 2 Oct 2026
- Marketing
- Marketr supports automated follow-ups, including 14-day and 90-day follow-ups, and custom campaigns.checked 2 Oct 2026
- Product
- RepairShopr is an all-in-one system for repair shops that combines tickets, CRM, invoices, and marketing.checked 2 Oct 2026
- Repair workflow
- The ticketing tools organize jobs by status, problem type, customer, assigned technician, and due date.checked 2 Oct 2026
- Security
- The maker says the application is hosted on Heroku and protected by firewalls, with data replicated across database servers in two geographic locations and backed up nightly to Amazon S3.checked 2 Oct 2026
- Support
- The homepage says support is included, and the contact page lists [email protected] and a phone number.checked 2 Oct 2026
- Two-factor authentication
- The App Center lists a Two-Factor Auth integration that can add two-factor authentication to an account or require it for the team.checked 2 Oct 2026
The company
- Headquarters
- Tampa, Florida, United Stateschecked 28 Sep 2026
Where it runs
- Inventory and POS
- The product tracks stock, purchase orders, warranties, and reorder reminders, and its point of sale is linked to inventory.checked 2 Oct 2026
Money
- Plan limits
- The pricing page says Starter includes 75 tickets and invoices per month; SMS amounts vary by plan, and snail mail is U.S.-only, costs extra, and requires separately purchased stamp credits.checked 2 Oct 2026
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