
Breeze
8.4#2 in managed service provider softwareFrom $20 a yearFree planiOSWebAPILinux
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| Fact | Breeze | ManageEngine ServiceDesk Plus |
|---|---|---|
| Integrations | Documented integrations include PSA, communication, monitoring, QuickBooks Online, Pax8, TD SYNNEX and UniFi. | Native integrations include Endpoint Central, Patch Manager Plus, Remote Access Plus, Vulnerability Manager Plus, Microsoft Intune, Configuration Manager, Microsoft 365, Active Directory, Entra ID, Zoho Assist, EventLog Analyzer and Log360. |
| Licence | The repository identifies Breeze as free software under the AGPL-3.0 licence. | ServiceDesk Plus is proprietary licensed software rather than open source; the EULA prohibits modification, reverse engineering and redistribution and restricts an installation to one server. |
| Public API | A REST API is documented with JWT authentication, scoped partner service-principal keys and cursor-paginated export endpoints. | The Cloud API v3 is a REST interface over HTTP that mirrors web-client operations and supports OAuth 2.0 and a Postman collection. |
| Security controls | Published architecture documents describe TLS, HSTS, JWT, MFA, RBAC, PostgreSQL tenant isolation, rate limiting and structured audit logs. | Security documentation states SAML 2.0 SSO, HTTPS and SSL transport, token-authenticated mobile connections, input filtering against SQL injection and XSS, role-based access, audit trails, brute-force/DoS detection and encrypted failover replication. |
Breeze is aimed at solo MSPs, lean IT teams, AI-client users and teams that want to self-host and control their infrastructure. Its range of fleet and business functions may suit teams seeking RMM alongside ticketing and billing.
You want what its maker publishes above — check its page for the details.