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ManageEngine ServiceDesk Plus vs Pulseway

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Pulseway

7.0#11 in managed service provider software
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What both publish

FactManageEngine ServiceDesk PlusPulseway
IntegrationsNative integrations include Endpoint Central, Patch Manager Plus, Remote Access Plus, Vulnerability Manager Plus, Microsoft Intune, Configuration Manager, Microsoft 365, Active Directory, Entra ID, Zoho Assist, EventLog Analyzer and Log360.Pulseway lists Autotask, Zendesk, PagerDuty, Webroot, Slack, IT Glue, Warranty Master, and ConnectWise Manage integrations.

ManageEngine ServiceDesk Plus plans

  • Standard$13 a month
  • Professional$27 a month
  • Enterprise$67 a month
  • Standard Cloud$10 a month
  • Professional Cloud$21 a month
  • Enterprise Cloud$50 a month

Pulseway plans

  • Pulseway RMMPriced on request

Pick ManageEngine ServiceDesk Plus if…

You want what its maker publishes above — check its page for the details.

Pick Pulseway if…

Pulseway suits MSPs, IT departments and education organisations that need remote monitoring, control, patching and automation. Its listed agent requirements and supported operating systems are relevant when checking device compatibility.

Charts they share