NetLock RMM
NetLock RMM is a remote monitoring and management platform for endpoints, with self-hosted and cloud deployment options.
What NetLock RMM is
NetLock RMM is a remote monitoring and management platform for endpoints, with self-hosted and cloud deployment options. Its cloud service is hosted in Germany, North America, or Australia. Remote tools include desktop control, shell access, file management, event log viewing, and encrypted relay tunnels. Monitoring and automation features include sensors, alerts, scheduled jobs, scripts, patch management, and software deployment. A built-in ticket system accepts end-user or inbound email requests and tracks ticket history, time, and SLAs. Integrations include SMTP, messaging services and webhooks, identity providers, software catalogues, and AI providers; the server also exposes a REST API under /v1. The maker says communications are encrypted, agents connect outbound only, and package hash mismatches are rejected. The core is AGPL-3.0 licensed, with no hidden telemetry or analytics trackers according to the maker. Community Edition is free for up to 25 devices; Pro is €55 a month, with cloud pricing differing. A 14-day trial is listed. Native agents cover Windows, Linux, macOS, and Android, with a browser-based console.
Good
- Self-hosted and cloud deployment options.
- Community Edition includes all features for up to 25 devices.
- Remote shell, desktop, and file management are included.
- Patch management and script automation are supported.
- Native agents cover Windows, Linux, macOS, and Android.
Watch out
- Pro is listed at €55 a month.
- Cloud plan pricing differs from the listed Pro price.
- Community Edition is limited to 25 devices.
Who it suits
NetLock RMM suits IT teams managing endpoints across supported operating systems that need remote access, monitoring, patching, and ticketing. Its self-hosted option may appeal to teams that want to run the platform themselves.
Verdict
NetLock RMM combines endpoint access, monitoring, automation, and ticketing, with both self-hosted and cloud deployment. The free Community Edition is capped at 25 devices, while Pro is listed at €55 a month.
Plans and prices
From NetLock RMM's own pricing page, checked 2 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Community Edition | Free | Up to 25 devices · Unlimited tenants, users & locations · All features included |
| Pro | €55 a month | Unlimited devices, tenants, users & locations · All features included · Cloud plan pricing differs · Monthly; cancel monthly |
The facts
Each one read from NetLock RMM's own pages, with the date it was checked.
The company
- Company location
- The maker says NetLock is developed and operated from Cologne, Germany; the company imprint lists 0x101 Cyber Security UG at an address in Kerpen, Germany.checked 2 Oct 2026
- Headquarters
- Germanychecked 28 Sep 2026
What it does
- Deployment
- It can be self-hosted or used through the vendor’s cloud platform, which is hosted in Germany, North America, or Australia.checked 2 Oct 2026
- History
- The About page says development started in 2021, 0x101 Cyber Security was founded in 2022, and NetLock RMM was publicly released in November 2024.checked 2 Oct 2026
- Integrations
- Documented connections include SMTP, Microsoft Teams webhooks, Telegram, ntfy.sh, generic webhooks, identity providers, software catalogues, and AI providers.checked 2 Oct 2026
- Monitoring and automation
- Its features include sensors and alerts, scheduled jobs, scripts, patch management, and software deployment.checked 2 Oct 2026
- Privacy and licensing
- The maker describes the core as AGPL-3.0 licensed and says it has no hidden telemetry or analytics trackers.checked 2 Oct 2026
- Public API
- The server exposes a REST API under /v1 for external systems.checked 2 Oct 2026
- Purpose
- NetLock RMM is a remote monitoring and management platform for managing and monitoring endpoints.checked 2 Oct 2026
- Remote access
- The product offers remote desktop control, remote shell, file management, event log viewing, and encrypted relay tunnels.checked 2 Oct 2026
- Security
- The maker says server-agent communications are encrypted, agents use outbound-only connections, and agents reject packages when Trust Server hash verification detects a mismatch.checked 2 Oct 2026
- Support
- The pricing page lists Community Discord and account and sales email support for Community Edition, and weekday email support and online meetings for Pro.checked 2 Oct 2026
- Ticketing
- The built-in ticket system handles end-user or inbound email requests and includes ticket history, time tracking, and an SLA engine.checked 2 Oct 2026
Where it runs
- Platform coverage
- The maker lists native agents for Windows, Linux, macOS, and Android; the web console is browser-based.checked 2 Oct 2026
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