LogBook360

Overview

LogBook360 is a visitor-management system for organizations that need a structured process from invitation to exit. It is best suited to sites where screening, emergency response and audit records matter alongside reception check-in. Its broad workflow is a strength, though the free plan’s 150 monthly check-ins may be too restrictive for busier locations.

Key features

Visitor workflow

Pre-registration, kiosk-based QR check-in, ID scanning and photo capture feed into identity verification, badge issuance and host notification. That gives reception teams a fuller record of each visit than a sign-in step alone. Watchlist screening, live monitoring, access control and emergency tools add value for organizations managing visitors in controlled or safety-sensitive environments.

Smart badge printing, ANPR and delivery tracking extend the system beyond people entering through a lobby. Those functions may suit sites that also need to manage vehicle arrivals or deliveries, though the core offering remains visitor management.

Integrations and oversight

LogBook360 connects to more than 50 platforms, including Slack, Microsoft Teams, WhatsApp, Okta, Workday, Genetec, Salesforce and ServiceNow. REST API access and webhooks cover visitor, screening and emergency events, giving organizations options for connecting workflows to other systems.

Security controls include AES-256 encryption at rest, TLS 1.3 in transit, SSO/SAML, MFA, tamper-evident audit logs and 10-level role-based access control. The platform addresses GDPR, ITAR, SOC 2, HIPAA, ISO 27001, NDAA/OFAC, OSHA, FERPA, Clery Act and DPDP controls. Users can export visitor audit reports for any date range as PDF or CSV, filtered by location, visitor type or screening result. This combination is a practical fit for organizations that need configurable access and reviewable records.

The service advertises average check-ins below 10 seconds and a 99.9% uptime SLA. Most organizations are reported as operational within 24 hours, using a tablet or computer they already own. Those claims suggest a relatively light hardware requirement, but do not remove the need to configure the workflow for each site.

Pricing

LogBook360 uses a freemium model. The Free plan costs nothing and allows up to 150 visitor check-ins per month. That is useful for a small site or a low-volume location evaluating a visitor workflow, but the cap makes it a poor fit for a busy reception desk.

Paid plans have custom pricing and include visitor screening, compliance reporting and multi-site management. They are the relevant option for organizations that need those capabilities or expect to exceed the free monthly quota. The plan information does not establish seat limits or billing terms, so prospective customers should confirm scope and cost before committing.

Platforms

LogBook360 supports Android, iOS, macOS, Windows and web, as well as API access. The organization can run it on an existing tablet or computer, rather than needing dedicated hardware according to the stated setup requirement.

Who it's for

The product is positioned for corporate offices, healthcare facilities, manufacturing sites, government facilities, higher education and residential communities. Its screening, emergency tools, access controls and audit exports are especially relevant where visitor records and site procedures need closer oversight. A low-volume organization can start with the free tier; multi-site operators or those needing compliance reporting should consider paid plans. Teams wanting only a simple visitor log may find this breadth unnecessary.

Pros and cons

• Pros: A complete invitation-to-exit workflow combines pre-registration, kiosk check-in, screening, badges and host alerts.
• Pros: More than 50 integrations, REST API access and event webhooks offer several ways to connect visitor operations with existing systems.
• Pros: Date-range PDF and CSV exports, filtering, audit logs and layered access controls support oversight across sites.
• Cons: The free plan stops at 150 visitor check-ins per month, limiting its usefulness at higher-volume locations.
• Cons: Paid plans use custom pricing, so organizations cannot readily compare their cost without seeking a quote.

Alternatives

Compare visitor management software if you want to weigh LogBook360 against a broader category of options.

Lobbytrack is another freemium choice, with a free tier capped at 100 visitors per month and unlimited hosts and users; consider it if that smaller allowance fits your volume.

KyberAccess offers a free plan for one location and 50 visitors per month, including basic check-in, badges, QR check-in, email notifications and email support. It may suit a smaller single-site operation with those needs.

VisitorLog.io is another freemium visitor-management option.

InstaCheckin is another freemium option, available on web and iOS.

Envoy Desks charges $5 a month billed annually per bookable resource, excluding the platform fee; consider it if that resource-based pricing fits your requirements.

iLobby (now FacilityOS VisitorOS) is a paid option whose Corporate plan starts at $225 a month and includes an MDM-enrolled 10.9-inch iPad, unlimited users, visitors and sign-ins, plus badge printing and pre-registration. It may suit teams seeking that included hardware and stated unlimited usage.

OHello! charges $99 a month month-to-month for the first office, then $39 a month for each additional office, with all features included. It is worth considering when that per-office structure fits better than custom-priced plans.

VisitFlow is another freemium option available on web.

Verdict

LogBook360 is a strong fit for organizations that need visitor processing, screening and auditable records in one system, particularly when integrations or multi-site oversight matter. Its free tier makes a low-volume starting point possible, but the 150-check-in ceiling and custom pricing for paid plans are the main reasons to look elsewhere if usage is high or predictable costs are essential.