The Receptionist
The Receptionist for iPad is now Sign In App, a visitor management platform for workplace check-in.
What The Receptionist is
The Receptionist for iPad is now Sign In App, a visitor management platform for workplace check-in. It covers pre-registration, QR code and contactless sign-in, visitor photo and ID capture, NDAs, legal agreements, and custom workflows. Its cloud-based visitor log supports searchable reports, scheduled exports, and configurable data retention. Hosts can receive arrival alerts by email, text message, Slack, or Microsoft Teams. Administrators can customize branding, workflows, department listings, and badge designs without coding. Listed security features include secure hosting, an active visitor dashboard, an emergency or evacuation list, citizenship confirmation, and SOC 2 compliance. Integrations include Azure AD / Entra ID, Google Workspace, Microsoft Teams, Slack, custom webhooks, and a documented API. Each subscription covers one site. The kiosk app supports iPads only, while the website manages accounts, contacts, and visitor logs. The company says it plans to transition customers to Sign In App or another Sign In Solutions product, with timing to be communicated later.
Good
- Supports QR code and contactless sign-in.
- Hosts can receive alerts by email, text, Slack, or Teams.
- Custom branding and workflows need no coding.
- Unlimited monthly sign-ins are listed.
- Includes a 15-day trial.
Watch out
- There is no free plan.
- Each subscription covers one site.
- The kiosk app supports iPads only.
- The company plans a product transition.
Who it suits
Sign In App may suit workplaces that need visitor check-in, host alerts, visitor records, or emergency lists. Its iPad-only kiosk requirement is relevant for organizations choosing hardware.
Verdict
Sign In App covers visitor check-in, recordkeeping, notifications, and emergency tools, with pricing billed per site. Check the iPad kiosk requirement and planned transition before choosing it.
Plans and prices
From The Receptionist's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Core | $630 a year | Core visitor management · email and chat support · companion app · safety and evacuations · per site / year |
| Enhanced | $1,260 a year | Core features · 20 Enhanced features · pre-visit registration · ID scanning · Spaces · time and attendance · onboarding sessions · unlimited SMS · per site / year |
| Pro | $1,890 a year | Core and Enhanced features · SSO and SCIM · bespoke onboarding · account manager · telephone support · per site / year |
| Executive | Priced on request | For complex or enterprise deployments with advanced integration, compliance and scalability requirements |
The facts
Each one read from The Receptionist's own pages, with the date it was checked.
What it does
- Acquisition
- Sign In Solutions announced on January 12, 2026 that it acquired The Receptionist, which had more than 5,500 customers in 35 countries.checked 15 Oct 2026
- Agreements
- Check-in flows can require NDAs, legal agreements and other acknowledgements.checked 15 Oct 2026
- API
- The product advertises an API with documentation and supports Active Directory or employee-database synchronization through an API call.checked 15 Oct 2026
- Badges
- A drag-and-drop badge designer supports customized visitor badge layouts and printing.checked 15 Oct 2026
- Branding and tenants
- Organizations can add logos and welcome content, configure departments and brand multiple tenants in one building.checked 15 Oct 2026
- Check-in features
- The product lists photo and ID capture, visitor pre-registration notifications, QR code and contactless sign-in, NDAs and legal agreements, and custom workflows.checked 8 Oct 2026
- Contactless check-in
- Visitors can begin check-in from their own phones through QR-code and contactless flows.checked 15 Oct 2026
- Customization
- Administrators can customize branding, visitor workflows, department listings, and badge designs without coding.checked 8 Oct 2026
- Custom workflows
- Button-based workflows, visitor fields and messages are configurable without coding.checked 15 Oct 2026
- Data retention
- The product allows users to determine how much visitor information to collect or store and for how long to support privacy compliance such as GDPR.checked 8 Oct 2026
- Documentation
- The help center provides setup guides covering accounts, users, contacts, buttons, visitor fields, hardware, data and integrations.checked 15 Oct 2026
- GDPR controls
- Customers can delete visitor records, permanently purge them from visit-log trash and request a GDPR-specific data-processing addendum.checked 15 Oct 2026
- Hardware requirement
- The company says the kiosk app supports iPads only, while the website is used to manage accounts, contacts, and visitor logs.checked 8 Oct 2026
- Hosting and encryption
- The vendor says data is hosted on AWS through Heroku and that application traffic is encrypted.checked 15 Oct 2026
- Integrations
- The vendor advertises Zapier connectivity to more than 4,000 applications.checked 15 Oct 2026
- Legal name
- The privacy policy identifies the maker as Los Trigos, Inc. doing business as The Receptionist.checked 15 Oct 2026
- Licence and self-hosting
- The terms prohibit copying, reverse engineering and accessing source code, indicating a proprietary hosted product rather than open-source or self-hostable software.checked 15 Oct 2026
- Limit: customization
- G2 and Capterra reviewers report wanting more control over layouts, branding and workflow customization.checked 15 Oct 2026
- Limit: missing Salesforce integration
- A G2 reviewer specifically requested a Salesforce CRM integration.checked 15 Oct 2026
- Limit: reliability reports
- App Store reviews mention forced logouts and an incident where reports and visit displays stopped working.checked 15 Oct 2026
- Limit: repeated data entry
- A G2 reviewer complained that returning visitors must re-enter their information on each visit.checked 15 Oct 2026
The company
- Company facts
- LinkedIn lists The Receptionist as a privately held Denver software company founded in 2013 with 11–50 employees.checked 15 Oct 2026
- Headquarters
- Denver, Colorado, United Stateschecked 28 Sep 2026
- Microsoft Teams
- A native Teams integration synchronizes employees and delivers visitor and delivery notifications inside Teams.checked 15 Oct 2026
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