iLobby (now FacilityOS VisitorOS)
7.9#4 in visitor management softwareFrom $225 a monthFree planAndroidiOSWebAPI
VisitiLobby (now FacilityOS VisitorOS) vs The Receptionist
The Receptionist
7.5#6 in visitor management softwareFrom $630 a yearAndroidiOSWebAPI
VisitWhat both publish
| Fact | iLobby (now FacilityOS VisitorOS) | The Receptionist |
|---|---|---|
| API | VisitorOS API access is a paid add-on for creating and managing events and retrieving visitor data. | The product advertises an API with documentation and supports Active Directory or employee-database synchronization through an API call. |
| Headquarters | North York, Ontario, Canada | Denver, Colorado, United States |
| Integrations | The integration directory describes an open architecture and connections spanning identity, calendars, messaging, ERP, logistics and access-control systems. | The vendor advertises Zapier connectivity to more than 4,000 applications. |
| Praise: ease of use | G2 reviewers repeatedly cite ease of use, simple setup and straightforward visitor check-in as strengths. | G2 and GetApp reviewers repeatedly describe the kiosk as intuitive, simple to deploy and easy for visitors to use. |
| Praise: support | G2 and GetApp reviewers frequently praise responsive customer support and quick issue resolution. | Reviewers on G2 and GetApp frequently praise quick, knowledgeable customer support. |
| Product | VisitorOS digitizes and automates the visitor journey from invitation through audit trail. | The Receptionist for iPad is now Sign In App, a visitor management platform for workplace check-in. |
| Rating on Apple App Store | The opened VisitorOS Mobile App page lists the app as free but does not display a numerical rating or rating count. | 4.0 out of 5 from 10 ratings |
| Rating on Capterra | 4.6 out of 5 from 128 reviews | 4.8 out of 5 from 329 reviews |
| Rating on G2 | 4.7 out of 5 from 242 reviews | 4.8 out of 5 from 432 reviews |
| Rating on GetApp | 4.6 out of 5 from 128 reviews | 4.8 out of 5 from 329 reviews |
iLobby (now FacilityOS VisitorOS) plans
- EmergencyOS BasicFree
- Corporate$225 a month
- VisitorOS Corporate$225 a month
- EmergencyOS Corporate$275 a month
- VisitorOS Enhanced$299 a month
- Enhanced$299 a month
The Receptionist plans
- Core$630 a year
- Enhanced$1,260 a year
- Pro$1,890 a year
- ExecutivePriced on request
Pick iLobby (now FacilityOS VisitorOS) if…
VisitorOS suits security, EHS and compliance, facilities and operations, IT, and front-desk teams managing visitor access and records. Its integrations and notification options can support organizations using the listed identity and messaging services.
Pick The Receptionist if…
Sign In App may suit workplaces that need visitor check-in, host alerts, visitor records, or emergency lists. Its iPad-only kiosk requirement is relevant for organizations choosing hardware.