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Greetly

Greetly is a visitor management system for workplace guest check-in, deliveries, notifications, and visitor records.

Place
#5 of 32
Score
7.5

What Greetly is

Greetly is a visitor management system for workplace guest check-in, deliveries, notifications, and visitor records. Guests can check in by scanning a QR code, using a tablet, or using a smartphone without downloading an app. Organizations can set up different workflows for guests, vendors, contractors, and deliveries, with options such as NDAs, safety videos, screening, or watchlist checks. Greetly can capture visitor photos, scan U.S. driver’s licenses, collect e-signed documents, and keep a searchable logbook. Hosts can receive arrival notifications through Slack, Microsoft Teams, Google Chat, email, SMS, or voice calls. It also supports preregistration, badge printing, multiple kiosks, and emergency alerts that track who is checked in, safe, or still unaccounted for. Essential costs $99.00 per month, billed yearly; Pro costs $159.00 per month, billed yearly. Both plans include unlimited visitor and employee check-ins and hosts. Greetly is available on Android, iOS, and the web.

Good

  • Smartphone check-in does not require an app download.
  • Supports workflows for guests, vendors, contractors, and deliveries.
  • Hosts can receive notifications across several communication channels.
  • Emergency alerts help account for people during evacuations.

Watch out

  • There is no free plan.
  • Both listed plans are billed annually.
  • SCIM provisioning is not currently supported.

Who it suits

Greetly suits offices that need to manage guest arrivals, deliveries, and visitor records. Essential is described for smaller offices with basic check-in needs, while Pro is intended for busy or multi-location workplaces seeking advanced features and customization.

Verdict

Greetly brings visitor check-in, records, notifications, and emergency tracking into one workplace system. Its annual plans start at $99.00 per month, and SCIM provisioning is not currently supported.

Plans and prices

From Greetly's own pricing page, checked 15 Oct 2026.

All about pricing
PlanPriceWhat it gives you
Essential$99 a monthUnlimited users, check-ins and hosts · Touchless check-in · Multi-channel notifications · Watchlists · eSignatures · Emergency evacuation · Preregistration · Multilingual check-in · Billed Yearly
Pro$159 a monthEverything in Essential · Badge printing · Two-way host/visitor texting · Automated visitor messages · ID verification and US driver-license scanning · Zapier · Digital Mailroom · Multi-kiosk · Remote checkout · Billed Yearly

The facts

Each one read from Greetly's own pages, with the date it was checked.

What it does

Access-control extensibility
Gateway documentation describes relay and access-controller commands, including cloud-only mode and Aurora Keyscan API integration.checked 15 Oct 2026
API limitation
The trust center says APIs use API keys, support OpenAPI 3.1, and have limited custom integrations beyond Zapier.checked 15 Oct 2026
Badge printing
Greetly can print branded badges containing visitor identity, photo, host and location information.checked 15 Oct 2026
Check-in
Guests can check in by scanning a QR code or using a tablet, and the product also supports smartphone check-in without a download or app.checked 4 Oct 2026
Compliance and hosting
Greetly states it is GDPR compliant and offers hosting options in the EU and North America.checked 4 Oct 2026
Compliance claim
Marketing pages claim SOC 2 and GDPR compliance, while the trust center says Greetly does not currently publish SOC 2 or ISO 27001 certifications.checked 15 Oct 2026
Custom workflows
Administrators can build visitor-type workflows with forms, NDAs, safety videos, signatures and screening steps without coding.checked 15 Oct 2026
Digital mailroom
Package deliveries can be logged and employees notified through the same kiosk workflow.checked 15 Oct 2026
Directory and calendar sync
Greetly documents directory connections for Active Directory, Azure AD, Google Workspace and calendar-based visitor preregistration.checked 15 Oct 2026
Documentation and support
Greetly provides a searchable help center, setup guides, videos, email, chat and phone support; the plans page states support is available 24x7x365.checked 15 Oct 2026
Emergency mode
Emergency workflows send alerts, track who marked themselves safe and retain evacuation reports.checked 15 Oct 2026
Emergency readiness
Greetly can send emergency alerts and track who is checked in, safe, or still needs to be accounted for during an evacuation.checked 4 Oct 2026
Founder
The company identifies Dave Milliken as founder and CEO.checked 15 Oct 2026
Integrations
The help center lists Slack, Microsoft Teams, Google Chat, Salesforce, Rippling, Zapier, LDAP, Azure, essensys, OfficeRnD, Google Directory, Yardi Kube, Cobot, Dropbox, Box and Google Drive integrations.checked 15 Oct 2026
Intended users
The maker describes Essential as suited to smaller organizations or offices with basic check-in needs, and Pro as suited to busy or multi-location workplaces needing advanced features and customization.checked 4 Oct 2026
Language support
Visitors can choose localized check-in languages, and the pricing page describes voice notifications in 26 languages and accents.checked 15 Oct 2026
Limit: hardware dependence
Reviewers report that the kiosk setup depends on additional hardware and can add cost.checked 15 Oct 2026
Limit: open-source availability
A G2 reviewer said they wished Greetly were open source, indicating the product is distributed as proprietary software.checked 15 Oct 2026
Limit: pricing and tiers
Some GetApp reviewers say important capabilities require a premium plan, and Capterra lists extra hardware costs as a concern for smaller organizations.checked 15 Oct 2026
Limit: repeat visitors
A GetApp reviewer says the returning-visitor option still required manually entering several fields.checked 15 Oct 2026
Limit: workflow depth
A Capterra reviewer reports limited support for complex visitor workflows and limited personal interaction.checked 15 Oct 2026

The company

Company ownership
Greetly’s site says it is now part of the OfficeSpace Software ecosystem.checked 15 Oct 2026
Company profile
LinkedIn lists Greetly by OfficeSpace as privately held, founded in 2014, headquartered in Denver, Colorado, with 11–50 employees.checked 15 Oct 2026
Founded
2014checked 28 Sep 2026

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