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Greetly vs iLobby (now FacilityOS VisitorOS)

Greetly logo

Greetly

7.5#5 in visitor management softwareFrom $99 a month
AndroidiOSWebAPI
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What both publish

FactGreetlyiLobby (now FacilityOS VisitorOS)
Check-inGuests can check in by scanning a QR code or using a tablet, and the product also supports smartphone check-in without a download or app.The system supports digital sign-in, visitor photos, ID scanning, printed badges, host alerts, and pre-registration.
Founded2014VentureBeat reports that iLobby was founded in Toronto in 2013.
IntegrationsThe help center lists Slack, Microsoft Teams, Google Chat, Salesforce, Rippling, Zapier, LDAP, Azure, essensys, OfficeRnD, Google Directory, Yardi Kube, Cobot, Dropbox, Box and Google Drive integrations.The integration directory describes an open architecture and connections spanning identity, calendars, messaging, ERP, logistics and access-control systems.
Intended usersThe maker describes Essential as suited to smaller organizations or offices with basic check-in needs, and Pro as suited to busy or multi-location workplaces needing advanced features and customization.The maker identifies security, EHS and compliance, facilities and operations, IT, and front-desk teams as groups that benefit from VisitorOS.
Praise: ease of useIndependent reviewers repeatedly describe the interface and kiosk check-in as intuitive, easy to set up and simple for visitors.G2 reviewers repeatedly cite ease of use, simple setup and straightforward visitor check-in as strengths.
Praise: supportReviewers describe customer support as responsive, knowledgeable and quick to resolve setup or operational problems.G2 and GetApp reviewers frequently praise responsive customer support and quick issue resolution.
Rating on Apple App Store4.8 out of 5 from 82 ratingsThe opened VisitorOS Mobile App page lists the app as free but does not display a numerical rating or rating count.
Rating on Capterra4.9 out of 5 from 79 reviews4.6 out of 5 from 128 reviews
Rating on G24.8 out of 5 from 21 reviews4.7 out of 5 from 242 reviews
Rating on GetApp4.9 out of 5 from 79 reviews4.6 out of 5 from 128 reviews

Greetly plans

  • Essential$99 a month
  • Pro$159 a month

iLobby (now FacilityOS VisitorOS) plans

  • EmergencyOS BasicFree
  • Corporate$225 a month
  • VisitorOS Corporate$225 a month
  • EmergencyOS Corporate$275 a month
  • VisitorOS Enhanced$299 a month
  • Enhanced$299 a month

Pick Greetly if…

Greetly suits offices that need to manage guest arrivals, deliveries, and visitor records. Essential is described for smaller offices with basic check-in needs, while Pro is intended for busy or multi-location workplaces seeking advanced features and customization.

Pick iLobby (now FacilityOS VisitorOS) if…

VisitorOS suits security, EHS and compliance, facilities and operations, IT, and front-desk teams managing visitor access and records. Its integrations and notification options can support organizations using the listed identity and messaging services.

Charts they share