VisitorLog.io

VisitorLog.io is visitor-management software for facilities that need to record arrivals and departures, screen guests, and keep an audit trail. It is best suited to small and midsize sites that can operate within the free plan’s two-facility limit. Its central appeal is a broad set of controls at no monthly charge; organizations that need a larger footprint should ask about custom pricing.

Overview

Visitors can scan a facility QR code on their phones to check in without installing an app, while staff can enter visitors manually. The system records check-ins and check-outs and can alert hosts or staff by email and SMS about arrivals, departures, overdue visitors, and approval requests. That makes it a practical fit for facilities that want a record of who is on site without asking visitors to install software.

Key features

Three screening modes range from collecting basic visitor details to ID verification, NDA signatures, and host authorization before entry. This range can accommodate different entry procedures, but facilities should select checks that match their own policies. Pre-registration, ID scanning, and host notifications are supported as well.

Visitor actions are captured in an immutable audit trail with timestamps and user attribution. The maker says its controls map to CMMC, NIST 800-171, HIPAA, ISO 27001, FedRAMP, and PCI DSS. That alignment may help compliance-minded organizations assess the product, but using it does not by itself establish compliance.

Integration options include a REST API, signed webhooks, Google and Microsoft sign-in, SAML 2.0 SSO, and employee directory sync. These give organizations paths to connect visitor management with identity and other systems. For on-site operations, badges can print automatically through QZ Tray; Brother QL label printers are supported, with browser printing as a fallback.

The privacy policy describes physically isolated databases for each organization, HTTPS/TLS for data in transit, encryption at rest, and bcrypt password hashing with per-user salts. It says SSO tokens and Twilio API credentials are encrypted with AES-256-GCM before storage, and that service infrastructure is in the United States. Organizations can configure visitor-data retention and export or wipe their data; the maker says it does not sell, rent, or share personal information for marketing.

Pricing

Free Forever — free. The plan includes every feature, up to two facilities, up to 300 staff users, and unlimited visitor check-ins. That is an unusually roomy starting point for a small or midsize operation: visitor volume is not the constraint, but the facility and staff caps may be. There is no free trial because the free plan is available outright. The maker invites organizations that need more facilities to contact it for a custom plan.

Every account includes the built-in help center, product manual, and email support. Custom plans add priority support with guaranteed response times. The free plan therefore covers the full feature set and standard support, while larger deployments must discuss both expanded capacity and pricing directly.

Platforms

VisitorLog.io is available on Android, Linux, macOS, the web, and Windows. Its dedicated kiosk app requires Android 10.0 or later. Browser kiosk mode is stated to work on iPad and Android tablets, Chromebooks, macOS, Windows, and Linux, offering a route to kiosk use on more device types than the dedicated app supports.

Who it's for

The product makes the most sense for small and midsize facilities that want visitor records, configurable screening, alerts, and compliance-related controls without paying a monthly fee. Its unlimited visitor check-ins suit sites with fluctuating or substantial guest traffic, provided they stay within two facilities and 300 staff users. Organizations with more locations or staff should confirm custom-plan terms before settling on it.

Pros and cons

• Pro: Unlimited visitor check-ins on the free plan avoids a monthly visitor quota for busy sites.
• Pro: The free tier includes every feature, including screening, alerts, audit records, integrations, and badge printing.
• Pro: QR self-check-in works without a visitor app, with manual staff check-in as an alternative.
• Pro: Configurable data retention and export or wipe controls give organizations choices over visitor records.
• Con: The free plan stops at two facilities and 300 staff users, so growing or multi-site organizations may need custom pricing.
• Con: Priority support with guaranteed response times is reserved for custom plans; free accounts get email support and self-service resources.

Alternatives

For a broader comparison, see Visitor Management Software.

• LogBook360 is a better fit if a free plan capped at 150 visitor check-ins per month is sufficient and you want its listed support for Android, iOS, macOS, web, Windows, and API access.
• Lobbytrack is worth considering if you want a free tier capped at 100 visitors per month, with unlimited hosts and users and access to all Ultimate features in months with fewer than 20 visits.
• KyberAccess suits a single location that can work within 50 visitors per month and wants basic check-in, badge printing, QR check-in, email notifications, and email support on its free plan.
• Sine is an alternative with a free visitor, contractor, staff, and courier check-in app for iPhone and Android.
• InstaCheckin may fit a single-location operation needing unlimited visitors but able to stay within 50 employee contacts on its free plan.
• Envoy Visitors is an option if a free plan limited to 50 employees and 100 entries per month suits your needs.
• JYL Visitor offers a 15-day free Basic plan and a Standard plan at €9 a month.
• VisitFlow is another web-based option, with a free Starter plan capped at 100 visitors per month and one location.

Verdict

Choose VisitorLog.io for a small or midsize facility that wants screening choices, configurable alerts, badge printing, integrations, and an audit trail without a monthly fee. Unlimited visitor check-ins make the free plan especially compelling. Look elsewhere or contact the maker if you need more than two facilities or 300 staff users, or if guaranteed priority support is essential.