Fergus

Fergus is job management software for trades and service businesses, bringing customer work into a shared workflow from enquiry to invoice. It is a strong fit for teams coordinating office and field work, but fixed feature tiers and paid extras make plan selection important.

Overview

Fergus connects quoting, scheduling, job records and invoicing around each job. Its customisable calendar assigns work to a team, while Job Cards collect quotes, purchase orders, costs, reporting and customer details. That shared context can help a growing trades business keep job administration and field delivery aligned.

Recurring jobs, route optimisation and offline mode support repeat work and field visits. The breadth is useful, but Fergus does not let customers build a plan by selecting individual features: capabilities come in set tiers. Businesses should compare the included tools against their workflow before committing.

Key features

Quotes, scheduling and job records

Professional quotes and team scheduling address the core coordination needs of trades businesses. Job Cards then bring operational and financial information together, which can make it easier to follow a job from its quote through purchasing and reporting.

Mobile work and integrations

The iOS and Android apps support quoting, invoicing and job management, with real-time tracking of time, materials and safety. Offline mode is valuable when staff need to work beyond reliable connectivity. Fergus also integrates with Xero, QuickBooks and MYOB to sync business information. Supplier integrations can import invoices and match them to jobs; premium integrations add pricebook updates, purchase orders and invoice reconciliation.

Zapier connects Fergus to more than 3,000 apps, broadening its potential role in a business's software setup. Local support is offered across New Zealand, Australia and the United Kingdom by phone, live chat and email, with setup resources included.

Pricing

Fergus is paid software with no free plan. Its 14-day free trial covers Essentials and does not require a credit card to start. Essentials includes quoting and estimating, Job Cards, GPS tracking, timesheets, a calendar and recurring jobs. Professional adds advanced job management, automatic supplier integrations, the mobile app, invoicing and payments, and phone, email and chat support. Neither plan has a listed price.

Enterprise 10 + is aimed at businesses with more than 10 staff; Enterprise 10+ is a custom plan for businesses over that size, with custom pricing. The Basic plan is shown at $5.30 a month, billed monthly, with no lock-in contract. Optional Timesheet users cost $2.60/month during the offer. The different plan names and prices make it especially important to confirm which offer and feature tier suits the business before signing up.

Some services add cost: certificates are $30 for 1–9 staff or $80 for 10+ staff, SMS is $15 per 100 texts, and credit-card payments cost 2.95% + $0.30 per transaction. These charges can matter for teams that rely on certificates, customer messaging or card payments as routine parts of their work.

Platforms

Fergus runs on the web and has apps for Android and iOS. That combination suits businesses with office staff managing schedules and field staff updating jobs from mobile devices.

Who it's for

Fergus is built for trades and service businesses, including plumbing, electrical, building, HVAC and field services. It is best suited to teams that need job records, scheduling and invoicing connected across office and field work, especially where accounting or supplier integrations matter. A very small operation seeking a free plan, or a business that needs to assemble a bespoke feature set, should look elsewhere.

Pros and cons

• Pros: Job Cards consolidate quotes, purchase orders, costs, reporting and customer details, giving teams a common job record.
• Pros: Mobile apps, offline mode and real-time tracking support field work where connectivity or office access is limited.
• Pros: Accounting and supplier integrations can reduce separation between job administration and business records.
• Cons: No free plan is offered, and the trial is limited to 14 days on Essentials.
• Cons: Fixed tiers prevent businesses from choosing only the individual features they need.
• Cons: SMS, certificates and card payments carry additional charges that can raise operating costs.

Alternatives

ServiceM8 is worth considering for a small operation that wants a free entry point: its Free plan allows 1 user and 30 jobs per month, with SMS at 10c per text and 10 AI uses per day. Choose Fergus instead when its broader job workflow, integrations or offline support better match the business.

Tradify may suit teams wanting a listed Lite plan at $47 a month per user, with job management, scheduling, Google Calendar sync, quoting and invoicing. Fergus is the alternative to weigh when field tracking, Job Cards or its supplier integrations are priorities.

FieldPulse uses seat-based custom pricing tailored to team needs, making it an option for businesses seeking a tailored quote.

Zuper offers a Zuper Connect plan at $299 a month, requiring a Zuper Connect license and available in the United States and Canada.

Jobber is another paid option, with a Core plan at $29 a month billed annually for 1 user; its monthly price is $49/mo with no commitment or $39/mo with a 1-year commitment.

ServiceBox has a Starter plan at $75 a month for qualifying two-user operations and a Standard plan at $210 a month, with the first 6 users included.

Bella FSM is a paid alternative with a free trial and charges of $10/mo per additional user and $10/mo per add-on feature.

Breezeworks has a Solo plan at $31.99 a month, including 1 user, scheduling, customer management, invoicing, estimates and proposals.

For category-specific comparisons, see Electrical Contractor Software, Job Costing Software, HVAC Software, Plumbing Software and Field Service Management Software.

Verdict

Fergus is a strong choice for trades businesses that need shared job records, mobile field tools and a connected route from quoting to invoicing. Its fixed tiers, lack of a free plan and extra charges make it a less compelling fit for price-sensitive small operators or teams that need only a narrow subset of features.