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Bella FSM

Bella FSM is cloud-based field service software for small and midsized teams, bringing estimates, scheduling, dispatch, customer records, work orders, invoic…

Place
#5 of 21
Score
6.9
Bella FSM's website

What Bella FSM is

Bella FSM is cloud-based field service software for small and midsized teams, bringing estimates, scheduling, dispatch, customer records, work orders, invoicing, and payments into one workflow. Scheduling includes recurring visits, a drag-and-drop calendar, and text and email alerts. Work orders support status tracking, checklists, parts, preventive maintenance, and photo attachments. Native iPhone and Android apps work alongside a responsive web platform. On mobile, users can access job details, update statuses, and capture photos offline, then sync when connectivity returns. Stripe card payments can be recorded from the field or office. QuickBooks Online or Desktop integration syncs invoices, payments, and customers as a $10 a month add-on. The Zapier integration offers a Create Job action, but not a trigger. The base plan is $35 a month for one user, with no term commitment; each extra user costs $10 a month. A 14-day trial is available, but there is no free plan.

Good

  • Offline mobile access syncs updates when connected.
  • Work orders include checklists, parts, and photos.
  • Stripe payments can be recorded in the field or office.
  • QuickBooks syncs invoices, payments, and customers.
  • Includes phone support and online training webinars.

Watch out

  • No free plan; trial lasts 14 days.
  • Base plan covers one user.
  • QuickBooks integration costs $10 a month.
  • Zapier integration offers an action, not a trigger.

Who it suits

Bella FSM suits small and midsized service teams that need to manage jobs, dispatch, and billing across office and field work. Its offline mobile access may suit teams working where connectivity is intermittent.

Verdict

Bella FSM covers scheduling through payment, with offline mobile access and accounting integration available. The base price covers one user, while extra users and listed add-ons cost extra.

Plans and prices

From Bella FSM's own pricing page, checked 30 Sep 2026.

All about pricing
PlanPriceWhat it gives you
Additional user$10 a monthEach additional user · $10/mo per additional user
Add-on feature$10 a montheSignature · Customer Portal · Advanced Inventory · QuickBooks Integration · Equipment Tracking · File Attachments · $10/mo per add-on
Base$35 a month1 user · standard features included · $35/mo for one user; no term commitment

The facts

Each one read from Bella FSM's own pages, with the date it was checked.

What it does

Accounting integration
QuickBooks Online or Desktop integration syncs invoices, payments, and customers, and is listed as a $10-per-month add-on.checked 30 Sep 2026
Automation integration
The Zapier integration provides a Create Job action that can create jobs from connected apps; it currently offers an action, not a trigger.checked 30 Sep 2026
Industries
The company says Bella FSM serves businesses including HVAC, ITSM, construction, property management, cleaning, equipment maintenance, and pest control.checked 30 Sep 2026
Limits and roles
The base plan includes one user; accounts can add users, and the page describes administrator and standard user roles with access controlled by administrators.checked 30 Sep 2026
Offline access
The mobile app can access job details, update statuses, and capture photos offline, then sync when connectivity returns.checked 30 Sep 2026
Payments
Bella FSM supports Stripe card payments in the field and office, with payments recorded in the workflow.checked 30 Sep 2026
Purpose
Bella FSM is cloud-based field service software for small and midsized teams to manage estimates, scheduling, dispatch, customer records, work orders, invoicing, and payments.checked 30 Sep 2026
Scheduling and dispatch
The software includes scheduling and dispatch, recurring visits, a drag-and-drop calendar, and text and email alerts.checked 30 Sep 2026
Security and backups
Bella FSM describes its included security capabilities as user roles, AWS Tier One hosting, encryption, and automatic daily backups.checked 30 Sep 2026
Support
The pricing page says support includes phone support from 8:00am to 8:00pm EST, 24/7 online support, and online training webinars as needed.checked 30 Sep 2026
Work orders
Work orders support status tracking, checklists, parts, preventive maintenance, and photo attachments.checked 30 Sep 2026

The company

Founded
2005checked 28 Sep 2026

Where it runs

Mobile app
Native apps are available for iPhone and Android, and the responsive web platform is accessible from computers and mobile devices.checked 30 Sep 2026

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