Deelo

Deelo is a web and API-based automation hub that connects business applications, AI agents and event-driven workflows. It suits small and growing teams that need processes spanning functions such as sales, finance and operations. The free tier is a useful starting point, but regular AI use, storage growth and serious API traffic quickly point toward a paid plan.

Overview

Deelo brings more than 40 integrated business apps into one platform, while its app catalog lists 57+ apps across 11 categories, including sales, finance, operations, HR, marketing, communication, support, healthcare, development and analytics. That breadth is valuable when a company wants connected processes instead of separate point tools, although a narrow single-department requirement may not justify adopting such a broad system.

Workflows can run through multiple steps, branch with conditional logic, start from webhooks and execute in real time. Deelo’s AI agents can answer through chat, phone and messaging applications and take action within business workflows, making the service more than a passive integration layer.

The public REST API uses scoped tokens and exposes CRM contacts, invoices, appointments and work orders. Documentation also describes a streaming AI assistant. Rate limits run from 30 to 3,000 requests per minute depending on plan, alongside a monthly quota, so teams with automation-heavy integrations must size their tier around both burst traffic and monthly consumption.

Key features

Automation and AI

Conditional branches are suited to approval paths and exception handling, while webhook triggers and real-time execution fit event-driven operations. AI agents add conversational access across chat, phone and messaging, with the ability to act on workflows rather than only answer questions. The practical benefit is a single automation layer across many departments; the trade-off is that users must manage AI-credit allowances on every plan except that credits remain capped even on the highest published tier.

Apps and integrations

The catalog covers common business functions from customer management to accounting, support and analytics. Deelo’s Social Media app connects Twitter/X, Facebook, Instagram, LinkedIn, TikTok, YouTube and Threads through OAuth 2.0. Stripe payments through POS, eCommerce and Invoicing carry a 3.3% + $0.30 transaction fee on Free, compared with Stripe’s standard 2.9% + $0.30 on paid plans, an important cost difference for payment-processing use.

API, security and access

Scoped API tokens provide narrower access for integrations, and the documented resources cover useful operational records. Security controls include AES-256 encryption at rest, TLS 1.3 in transit, MFA, audit logs, role-based access control and logically isolated customer data. Deelo states that its infrastructure and processes are SOC 2 Type II compliant, GDPR and CCPA compliant, and HIPAA ready; Enterprise healthcare organizations can obtain a BAA.

Support and mobile access

The Field Service app is mobile-optimized for phones and tablets, which helps field teams work away from a desk. Support improves by tier, from community assistance on Free to dedicated support on Enterprise.

Pricing

Deelo uses a freemium model, with paid plans from $19 per user/month.

A free trial is available. Paid plans remove Deelo branding and use the lower Stripe processing rate, while Starter, Business and Enterprise progressively raise storage, AI capacity and support. API-dependent work generally starts at Business because Starter excludes API access.

Platforms

Deelo is available through the web and API. Its Field Service app is optimized for use on any phone or tablet, but the overall platform does not list native Android, iOS or desktop applications.

Who it's for

Choose Deelo when several business functions need to share automated, real-time processes and AI assistance, especially if scoped API access, webhook triggers or conditional workflows matter. Free is best for a one-user evaluation; Starter suits small branded deployments; Business is the practical entry point for API and advanced integration needs; Enterprise adds storage, provisioning, support and an SLA for larger organizations. A single-purpose operation may find the breadth unnecessary.

Pros and cons

Pros

• Broad catalog of 57+ apps across 11 business categories supports cross-department workflows.
• Multi-step, conditional, webhook-driven and real-time automation handles event-based processes.
• AI agents can respond across chat, phone and messaging and act on workflows.
• Business and Enterprise provide scoped or full API access with documented operational resources.
• Strong stated controls include MFA, audit logs, RBAC, encryption and SOC 2 Type II compliance.

Cons

• Free is limited to one user, 1GB storage and 50 AI credits per month.
• Starter lacks API access, limiting it for integration-led deployments.
• Business currently lacks SAML, despite offering OpenID Connect SSO.
• Free Stripe transactions cost 3.3% + $0.30, above the paid-plan rate.
• The platform is web/API-focused rather than a native multi-platform desktop and mobile suite.

Alternatives

For a directory of comparable tools, see Septic Service Software and Workflow automation tools.

SepticSync is a better fit when you need Android, iOS and web access focused on county forms, with scheduling and invoicing starting at Starter.

Fieldified suits service businesses wanting Android, iOS, web and API access, with scheduling, invoicing, CRM and reporting in its free plan.

SepticMind is preferable for free, no-signup septic calculators and inspection helpers rather than a broad automation hub.

Summit Service System is a paid Android, iOS and Windows option with editions whose features vary.

PortaPro targets paid Android, iOS and web deployments, starting at $149 a month for its Starter plan.

SepTechPro is a paid Android and iOS product with custom pricing based on fleet and company size.

GetTimePad combines API, iOS and web access with device-connectivity and SMS-bundle pricing.

National Onsite is a paid Android and iOS choice with a Solo yearly plan shown at $40 a month.

Verdict

Deelo is a strong choice for teams that want one web-based layer for many business apps, conditional real-time automation and AI agents, with API access available as they scale. Its main reasons to look elsewhere are the constrained Free and Starter allowances, the temporary absence of SAML on Business, and the lack of a native platform beyond web and API access.