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SepTechPro

SepTechPro is field service software designed for septic companies, covering scheduling, dispatch, compliance, invoicing and customer management.

Place
#21 of 21
Score
5.6
SepTechPro's website

What SepTechPro is

SepTechPro is field service software designed for septic companies, covering scheduling, dispatch, compliance, invoicing and customer management. It supports pumping, inspections, installations, repairs and maintenance contracts, with booking for one-time services, recurring work and emergency calls. Dispatch considers tank locations, truck capacity and regional disposal sites. The platform generates DOT-compliant waste transport manifests and stores service records in the cloud. Homeowners can receive SMS or email reminders when pumping is due; technicians can close jobs, prepare invoices and collect card payments by phone. A customer portal lets customers and property managers review service history and system notes and schedule work. The technician app runs on iOS and Android and supports offline use; native QuickBooks Online sync covers invoices, payments and customer records. Pricing is custom based on fleet and company size. SepTechPro says it offers free onboarding and data migration, with no long-term contracts. Its home base is Northeast Ohio, USA.

Good

  • Scheduling supports one-time, recurring and emergency work.
  • Dispatch considers tank locations and truck capacity.
  • Technician app supports offline use.
  • Native QuickBooks Online sync is available.
  • Free onboarding and data migration are offered.

Watch out

  • Pricing is custom and based on fleet and company size.
  • Pricing requires a request for a live demo.
  • The listed technician app platforms are iOS and Android.

Who it suits

It suits septic businesses managing pumping, inspections, repairs, installations or maintenance contracts. The mobile app and customer portal may also fit teams that need offline technician access and self-service scheduling.

Verdict

SepTechPro focuses on septic workflows, combining dispatch, compliance records, customer access and mobile payments. Pricing is custom, so prospective customers need to request details for their company and fleet size.

Plans and prices

From SepTechPro's own pricing page, checked 2 Oct 2001.

All about pricing
PlanPriceWhat it gives you
Custom pricingPriced on requestSize-based pricing · No long-term contracts · Free onboarding and data migration · Pricing based on fleet and company size; request a live demo for custom pricing.

The facts

Each one read from SepTechPro's own pages, with the date it was checked.

What it does

Compliance records
The platform generates DOT-compliant waste transport manifests and stores service records in the cloud.checked 2 Oct 2001
Customer portal
Customers and property managers can view service history and system notes and schedule upcoming work through a self-service portal.checked 2 Oct 2001
Dispatch
Routing considers tank locations, truck capacity, and regional disposal sites.checked 2 Oct 2001
Integration
SepTechPro offers native QuickBooks Online sync for invoices, payments, and customer records.checked 2 Oct 2001
Mobile payments
Technicians can close jobs, generate invoices, and collect card payments from a phone.checked 2 Oct 2001
Onboarding
The company says most customers are live in under a week and offers help migrating data from spreadsheets, older software, or paper records.checked 2 Oct 2001
Purpose
SepTechPro is field service software designed for septic companies, covering scheduling, dispatch, compliance, invoicing, and customer management.checked 2 Oct 2001
Reminders
The platform can notify homeowners by SMS or email when their tank is due for pumping.checked 2 Oct 2001
Scheduling
Users can book one-time services, recurring maintenance, and emergency calls.checked 2 Oct 2001
Security and privacy
The privacy policy describes HTTPS/TLS encryption, access controls, routine security reviews, and says the company does not sell personal information.checked 2 Oct 2001
Services supported
The platform supports septic pumping, inspection, installation, repair, and maintenance contracts.checked 2 Oct 2001
Support
The demo page says SepTechPro will respond to demo requests within one business day.checked 2 Oct 2001

The company

Headquarters
Northeast Ohio, USAchecked 28 Sep 2001
Maker
The about page says four founders started the company and identifies Northeast Ohio as its home base.checked 2 Oct 2001

Where it runs

Mobile app
The technician app works on iOS and Android and supports offline use in areas with poor signal.checked 2 Oct 2001

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