Zuper
The facts below are what the maker publishes about Zuper, checked and dated. Our editors have not written about it yet.
Plans and prices
From Zuper's own pricing page, checked 9 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Zuper Connect | $299 a month | Requires a Zuper Connect license · Available in the United States and Canada |
| Enterprise | Priced on request | Growth features · enterprise integrations and controls · custom support and onboarding options |
| Growth | Priced on request | Starter features · contractor work orders · NetSuite and enterprise integrations · data integrity · SSO password management · approval workflows · direct booking · power apps |
| Starter | Priced on request | Work orders · scheduling and dispatch · location intelligence · customer, inventory, estimates and invoice management · digital payments · contracts · timesheets · reports · marketplace and developer ecosystem · onboarding and support |
The facts
Each one read from Zuper's own pages, with the date it was checked.
What it does
- AI dispatching
- The dispatch tools provide real-time technician locations, route plans, navigation and job notifications.checked 15 Oct 2026
- AI tools
- Zuper says its AI can draft job notes and summaries, surface next actions, and answer crews’ questions in the field.checked 9 Oct 2026
- API rate limits
- API limits vary by subscription from 200 to 700 requests per minute, with HTTP 429 responses and Retry-After guidance when exceeded.checked 15 Oct 2026
- Connect geographic availability
- Zuper Connect is available in the United States and Canada, with expansion to other regions based on customer demand.checked 9 Oct 2026
- Customer portal
- Customers can review jobs, assets, quotes and contracts through a portal and receive automated SMS or email alerts.checked 15 Oct 2026
- Documentation and support
- The developer site provides guides, API reference, changelog, discussions and technical-support contact paths; product tiers include onboarding and support.checked 15 Oct 2026
- Estimating
- Estimate templates can be customized, digitally approved and converted into jobs, quotes and invoices.checked 15 Oct 2026
- Field operations
- Its field service platform supports work orders, scheduling, dispatching, invoicing, payments, and configurable no-code workflows.checked 9 Oct 2026
- Hosted deployment
- Zuper describes its FSM software as cloud-based and maintained on Zuper servers rather than on-premises.checked 15 Oct 2026
- Integrations
- Zuper advertises more than 60 integrations, including HubSpot, Salesforce, Zendesk, Zoho, QuickBooks, Xero, Stripe, Slack and SurveyMonkey.checked 15 Oct 2026
- Intended users
- Zuper identifies HVAC, plumbing, solar, roofing, and landscaping service teams among the businesses it serves.checked 9 Oct 2026
- Invoicing and payments
- Invoices can be generated from approved estimates, with Stripe payments and synchronization to accounting systems.checked 15 Oct 2026
- Licence
- The reviewed documentation presents Zuper as a hosted commercial service and does not publish an open-source licence.checked 15 Oct 2026
- Limit: accounting gap
- One Capterra reviewer said Zuper lacked a robust native accounting module and required another system for accounts.checked 15 Oct 2026
- Limit: learning curve
- Reviewers report that advanced configuration, automation and backend customization can require substantial training and onboarding.checked 15 Oct 2026
- Limit: mobile reliability
- Reviews mention occasional mobile bugs, crashes, interface problems and Android status-update difficulties.checked 15 Oct 2026
- Limit: outage complaint
- An Apple reviewer reported that the web and app were unavailable for more than four hours without a maintenance notice and alleged recurring server issues.checked 15 Oct 2026
The company
- Company
- Zuper says it was founded in 2016 and is headquartered in Seattle.checked 9 Oct 2026
- Company founding
- LinkedIn lists Zuper as founded in 2019.checked 15 Oct 2026
- Company headquarters
- LinkedIn lists Seattle, Washington as headquarters and also shows a Chennai, India location.checked 15 Oct 2026
- Company legal name
- Crunchbase lists the legal name as Zuper, Inc.checked 15 Oct 2026
- Company size
- LinkedIn places Zuper in the 201–500 employee range and displays about 290 employees.checked 15 Oct 2026
- Headquarters
- Sammamish, Washington, United Stateschecked 28 Sep 2026
Money
- Connect plan requirement
- Zuper Connect requires a separate license and starts at $299 per month.checked 9 Oct 2026
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