Jobber

Jobber is a paid field-service platform for home and commercial service companies, linking office administration with mobile work. It suits owner-operators and growing crews that want quoting, scheduling, customer communication, invoicing, and payment collection in one workflow. Its strongest value is breadth, while one-user limits on three plans and no offline mode narrow the fit for some teams.

Overview

Jobber brings quotes, scheduling, field records, invoices, and payments into a single system. Real-time scheduling and routing help coordinate visits, and route optimization is useful when technicians make several stops in a day. Recurring-job support fits maintenance and repeat-service businesses. The service is online-first: it runs in browsers and on iOS and Android, but it cannot operate offline.

Jobber is made by Jobber, headquartered in Edmonton, Alberta, Canada, and founded in 2011. The platform covers both customer-facing and back-office work, so businesses can avoid stitching together separate booking, dispatch, and billing tools. That consolidation is less compelling for teams that need several staff members on a low-cost plan or must work without connectivity.

Key features

Field staff can access job details, notes, photos, attachments, and checklists alongside scheduling and routing. This gives crews a consistent job record and makes instructions and documentation easier to carry from the office to the field. Recurring jobs handle repeat visits without rebuilding the workflow each time.

Customer tools include a client manager, client hub, online booking, automated notifications, and two-way text messaging. These features connect appointment coordination with ongoing customer conversations rather than leaving communication in separate channels. Customizable quotes lead into invoicing and online card payments; ACH payments are supported in the United States, and automatic payments for recurring work are available in the United States and Canada.

Integrations include QuickBooks Online, Xero, Home Depot, Zapier, and Gusto. Zapier connects Jobber with more than 7,000 apps, although only administrator accounts can access the App Marketplace. Jobber says data is encrypted in transit with TLS, stored by AWS, and externally security-tested at least annually. Recurly processes subscription payments, while Stripe handles customer payments through Jobber.

Pricing

Jobber is paid software with no free plan. A 14-day trial provides full Grow-plan access without requiring a credit card, making it a useful way to assess advanced workflows before committing.

Core is aimed at a solo operator needing the fundamentals. Connect earns its higher price through reminders, follow-ups, accounting sync, and time and expense tracking. Grow is the better fit for businesses requiring job costing, richer estimates, SMS, and automation. Plus is the first plan with multiple included users, but five seats and its much higher price make it a team investment rather than a natural upgrade for every small company. All first three plans are limited to one user, and the trial uses Grow features rather than Core or Connect limits.

Platforms

Jobber is available on the web through Chrome, Firefox, Safari, and Edge, with mobile apps for both Android and iOS. An API is also supported. The lack of offline operation is an important limitation for technicians working in areas with unreliable service.

Who it's for

Jobber fits home-service and commercial-service businesses that need scheduling, routing, recurring work, customer messaging, quotes, invoices, and payments in one online system. Core suits a solo business with straightforward jobs; Connect and Grow suit solo users whose administration and follow-up needs are more involved. Plus is designed for a small crew that needs up to five users, crew scheduling, richer reporting, and premium assistance.

It is a weaker choice for organizations needing multiple users on an entry plan, technicians who routinely work offline, or companies seeking a free tier.

Pros and cons

• Pro: Scheduling, routing, job records, customer communication, quoting, invoicing, and payments span one workflow.
• Pro: Recurring jobs, automatic recurring payments, and online booking support repeat-service operations.
• Pro: QuickBooks Online, Xero, Zapier, and other integrations extend accounting and automation options.
• Con: Core, Connect, and Grow each include only one user, restricting collaboration until Plus.
• Con: Offline mode is not available, which can disrupt field work without a reliable connection.
• Con: Advanced quotes, job costing, SMS, and automations require the considerably more expensive Grow plan.

Alternatives

Choose ServiceM8 instead if a free tier matters: its Free plan supports one user and 30 jobs per month, with a 10-cent-per-SMS charge. Tradify is an option for users who want a $47 per user/month Lite plan covering job management, scheduling, quoting, and invoicing. FieldPulse uses seat-based pricing tailored to team needs, making it worth considering when a custom quote is preferable.

Zuper offers a Zuper Connect license at $299 a month in the United States and Canada. Fergus provides quoting, job cards, GPS tracking, timesheets, calendars, and recurring jobs in Essentials. ServiceBox starts at $75 a month for qualifying two-user operations. ServiceTrade includes unlimited office users and Android and iOS technician apps in Select. Bella FSM charges $10 a month for each additional user or add-on feature.

For more specialized comparisons, see Electrical Contractor Software, Job Costing Software, Handyman Software, Pressure Washing Software, Appliance Repair Software, and HVAC Software.

Verdict

Choose Jobber if you run a service business and want a broad online workflow from booking and dispatch through customer communication, invoicing, and payment collection. The main reason to choose it is the depth of operations in one platform, backed by mobile apps and integrations. Look elsewhere if you need offline field access, several users at entry-level pricing, or a free plan.