ServiceBox
ServiceBox is field service management software for commercial HVAC, plumbing, electrical, refrigeration, fire and life-safety, and multi-trade contractors.
What ServiceBox is
ServiceBox is field service management software for commercial HVAC, plumbing, electrical, refrigeration, fire and life-safety, and multi-trade contractors. It links customer and job-site records with equipment history, scheduling, work orders, technician time and materials, purchasing, invoicing, and accounting handoffs. Technicians can record time, materials, photos, forms, and notes at jobs, while Offline Mode keeps saved work accessible during weak connectivity. Quotes can progress into work orders, and completed job details can carry forward to invoice preparation and review. ServiceBox connects with QuickBooks Online, QuickBooks Desktop, and Sage 50 Canada. Sage 50 timesheets do not sync automatically, although technician time remains available for ServiceBox job costing. The company offers onboarding, role-based training, knowledge-base and video resources, and ongoing human support. Standard and Premium start with six licensed users; Starter is restricted to qualifying two-user operations. It is available on Android, iOS, and web.
Good
- Technicians can record photos, forms, and notes on jobs.
- Offline Mode keeps saved work accessible with weak connectivity.
- Quotes can progress into work orders.
- Offers onboarding, role-based training, and ongoing human support.
Watch out
- No free plan.
- Starter is limited to qualifying two-user operations.
- Sage 50 timesheets do not sync automatically.
Who it suits
ServiceBox is aimed at commercial service contractors in HVAC, plumbing, electrical, refrigeration, fire and life-safety, and multi-trade work. Teams needing linked field records, scheduling, work orders, and invoicing handoffs may find its workflow relevant.
Verdict
ServiceBox connects field work with job costing, invoicing, and accounting handoffs for commercial service contractors. Check the user limits and Sage 50 timesheet behavior against your team's workflow before choosing a plan.
Plans and prices
From ServiceBox's own pricing page, checked 29 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | $75 a month | Limited option for qualifying two-user operations · $75/month |
| Standard | $210 a month | 6 licensed users included · additional user capacity as team expands · per month · first 6 users included |
| Premium | $330 a month | 6 licensed users included · adds purchasing, inventory and multi-location capabilities · per month · first 6 users included |
| Enterprise | Priced on request | Complex organizational requirements · tailored implementation scope · user and location planning · Let’s talk · tailored scope and implementation |
The facts
Each one read from ServiceBox's own pages, with the date it was checked.
The company
- Company
- ServiceBox is described as Canadian-built software for commercial service businesses.checked 29 Sep 2026
- Founded and headquarters
- LinkedIn lists ServiceBox Software as founded in 2012 and headquartered in Regina, Saskatchewan.checked 29 Sep 2026
What it does
- Field records
- Technicians can record time, materials, photos, forms and notes on jobs.checked 29 Sep 2026
- Integration limit
- The integrations page states that Sage 50 timesheets do not sync automatically, while technician time remains available for ServiceBox job costing.checked 29 Sep 2026
- Integrations
- ServiceBox connects with QuickBooks Online, QuickBooks Desktop and Sage 50 Canada.checked 29 Sep 2026
- Intended customers
- ServiceBox says it is built for commercial HVAC, plumbing, electrical, refrigeration, fire and life-safety, and multi-trade service contractors.checked 29 Sep 2026
- Offline mode
- ServiceBox describes Offline Mode as keeping saved work accessible through weak connectivity.checked 29 Sep 2026
- Premium features
- Premium adds Vendor Orders and purchasing, inventory and materials visibility, multi-location operations, and automated invoice follow-ups.checked 29 Sep 2026
- Product
- ServiceBox is field service management software for commercial HVAC, plumbing, electrical and multi-trade contractors.checked 29 Sep 2026
- Quotes and invoicing
- Quotes can move into work orders, and completed work details can carry forward for invoice preparation and review.checked 29 Sep 2026
- Support
- ServiceBox offers onboarding, role-based training, knowledge-base and training-video resources, and ongoing human support.checked 29 Sep 2026
- Workflow
- The product connects customer and job-site records, equipment history, scheduling, work orders, technician time and materials, purchasing, invoicing and accounting handoffs.checked 29 Sep 2026
Money
- Free plan
- Nochecked 20 Sep 2026
- Plan limits
- Standard and Premium start with six licensed users, while Starter is limited to qualifying two-user operations.checked 29 Sep 2026
