Kickserv
Kickserv is job-management software for teams coordinating technicians, routes, customers, and payments.
What Kickserv is
Kickserv is job-management software for teams coordinating technicians, routes, customers, and payments. It supports recurring jobs and route optimization, while a customer portal provides customer access. Invoicing and payments are included. Kickserv runs on the web and offers iOS and Android apps, allowing office and mobile access. The service does not provide offline mode. The listed technician limit is 5. Kickserv has no free plan but offers a 30-day trial. The maker, also named Kickserv, was founded in 2021 and is headquartered in Denver, Colorado, United States. Its listed functions center on scheduling recurring work, planning routes, giving customers portal access, and handling invoices and payments across web and mobile platforms.
Good
- Supports recurring jobs
- Includes route optimization
- Customer portal included
- Invoicing and payments available
- Web, iOS, and Android access
Watch out
- No offline mode
- No free plan
- Technician limit is 5
Who it suits
Kickserv suits field-service teams that need recurring jobs, route planning, customer access, invoicing, and payments. It is relevant to teams working across web, iOS, and Android.
Verdict
Kickserv combines job coordination, routes, customer access, and payment handling across web and mobile apps. The plan user limits and lack of offline mode should be checked against field-service needs.
Plans and prices
From Kickserv's own pricing page, checked 21 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Start | $60 a month | 5 users · embeddable contact form · automated email/text reminders · 20+ reports · time and expense tracking · QuickBooks Online · monthly; annual subscription saves 20% |
| Run | $119 a month | 10 users · everything in Start · dispatch mapping · GPS check-ins · custom data fields/reports · QuickBooks Desktop integration $50/m · monthly; annual subscription saves 20% |
| Scale | $199 a month | 20 users · everything in Run · custom templates · monthly; annual subscription saves 20% |
| Flex | $19 a month | 3 users · estimates/jobs/invoices · contact manager · customer center · iPhone and Android apps · ACH and Tap to Pay · monthly; can be free with Kickserv Kickback |
The facts
Each one read from Kickserv's own pages, with the date it was checked.
Where it runs
- Android requirement
- The Google Play app requires an existing Kickserv account and a cellular or Wi‑Fi network connection.checked 21 Oct 2026
- Apple system requirement
- The App Store listing requires iOS 18 or later and iPadOS 18 or later, with macOS support requiring an Apple M1 Mac.checked 21 Oct 2026
What it does
- API
- A public version 2 API is offered as REST-style XML over HTTP with Basic Authentication and employee API tokens.checked 21 Oct 2026
- API limits
- API tokens are available only on the Premium plan, and Kickserv says it does not provide implementation or development assistance.checked 21 Oct 2026
- Backups
- The security page says databases are mirrored across AWS zones, backed up daily, and restorable to a snapshot as recent as five minutes.checked 21 Oct 2026
- Customer management
- Customer records include customer views, job history, messaging and a Customer Center.checked 21 Oct 2026
- Customer portal
- Yeschecked 21 Sep 2026
- Documentation
- The Knowledge Center provides API guidance but explicitly documents version 2 only and directs developers to try calls on live data.checked 21 Oct 2026
- Estimates
- Users can create and send estimates, collect signature approvals and manage a customer pipeline.checked 21 Oct 2026
- File encryption
- User images and attachments are encrypted in Amazon S3, while account passwords are encrypted so employees cannot view them.checked 21 Oct 2026
- Integrations
- Native integrations listed include QuickBooks Online/Desktop, Stripe, Customer Lobby, Podium, Mailchimp and Google.checked 21 Oct 2026
- Invoicing
- The product manages receivables, invoice approvals and online payments.checked 21 Oct 2026
- Invoicing and payments
- Yeschecked 21 Sep 2026
- Job management
- Job tools include notifications, expense records, photos, documents and notes.checked 21 Oct 2026
- Limit: API maturity
- A TrustRadius reviewer says the API needs updating and better documentation.checked 21 Oct 2026
- Limit: mobile reliability
- Google Play reviewers report slow loading, white screens, failed photo uploads, resets and clock-in problems.checked 21 Oct 2026
- Limit: offline use
- A verified Software Advice reviewer says the app is server-dependent and cannot access data without an internet connection.checked 21 Oct 2026
The company
- Company founding
- LinkedIn lists Kickserv as founded in 2006.checked 21 Oct 2026
- Company headquarters
- LinkedIn lists Denver, Colorado as headquarters.checked 21 Oct 2026
- Company legal name
- Google Play identifies the developer as NORMAN'S DOJO, INC.checked 21 Oct 2026
- Company size
- LinkedIn lists a company size of 11–50 employees.checked 21 Oct 2026
- Founded
- 2021checked 28 Sep 2026
- Headquarters
- Denver, Colorado, United Stateschecked 28 Sep 2026
Money
- Free plan
- Nochecked 21 Sep 2026
Alternatives to Kickserv
- 1
Fieldified
Free planAndroidiOSWebAPI8.2From $49 a month - 2
Foundation Software
Free planAndroidiOSWebAPI7.7Free plan - 3
Fergus
AndroidiOSWeb7.4 - 4
Jobber
AndroidiOSWebAPI7.4From $29 a month - 5
Commusoft
AndroidiOSWebAPI7.3 - 6
Workiz
AndroidiOSWebAPI7.3