Intercom
8.5#9 in chatbot buildersFrom $19 a monthAndroidiOSWeb
VisitIntercom vs Salesforce Service Cloud
Salesforce Service Cloud
5.7#15 in support analyticsFrom $25 a monthAPI
VisitWhat both publish
| Fact | Intercom | Salesforce Service Cloud |
|---|---|---|
| Free plan | No | No |
| Paid from | 29 | 25 |
Intercom plans
- Essential$19 a month
- Advanced$85 a month
- Expert$132 a month
- Fin AI Agent$0.99, paid once
- Fin AI Agent with existing helpdesk$0.99, paid once
- Fin Voice$1.99, paid once
Salesforce Service Cloud plans
- Starter Suite$25 a month
- Pro Suite$100 a month
- Enterprise—
- EnterprisePriced on request
- UnlimitedPriced on request
- Unlimited—
Pick Intercom if…
Intercom suits businesses supporting customers through websites, apps, or product experiences, especially teams that want AI answers alongside agent chat. Advanced and Expert include free Lite seats, while Expert lists SSO, identity management, and HIPAA support.
Pick Salesforce Service Cloud if…
You want what its maker publishes above — check its page for the details.