Gladly
5.9#16 in ai agents for customer support softwareWebAPI
VisitGladly vs Intercom
What both publish
| Fact | Gladly | Intercom |
|---|---|---|
| Headquarters | Millbrae, California, United States | San Francisco, California, United States |
Gladly plans
- Gladly AI platformPriced on request
Intercom plans
- Essential$19 a month
- Advanced$85 a month
- Expert$132 a month
- Fin AI Agent$0.99, paid once
- Fin AI Agent with existing helpdesk$0.99, paid once
- Fin Voice$1.99, paid once
Pick Gladly if…
You want what its maker publishes above — check its page for the details.
Pick Intercom if…
Intercom suits businesses supporting customers through websites, apps, or product experiences, especially teams that want AI answers alongside agent chat. Advanced and Expert include free Lite seats, while Expert lists SSO, identity management, and HIPAA support.
Charts they share
AI Agents for Customer Support SoftwareAI Customer Service AgentsCustomer Self-Service SoftwareHelp desk softwareCustomer Service CRM SoftwareAI Customer Service SoftwareCustomer Service - Midmarket SoftwareCustomer Service - Enterprise SoftwareDigital Customer Service PlatformsConversational Support Software