Bitrix24 CRM
8.4#1 in manufacturing crm softwareFrom $69 a monthFree planAndroidiOSWebAPI
VisitBitrix24 CRM vs Nutshell
What both publish
| Fact | Bitrix24 CRM | Nutshell |
|---|---|---|
| AI features | CoPilot can transcribe and summarize calls and autocomplete CRM fields, while also generating task and chat content. | Yes |
| Compliance | The security page says AWS maintains HIPAA, GDPR, ISO 27001, SOC 1/2/3 and PCI DSS Level 1 certifications. | Nutshell states that it completed a SOC 2 Type 1 audit in December 2025. |
| Founded | 2012 | 2009 |
| Free plan | Yes | No |
| Headquarters | Alexandria, Virginia, USA | Ann Arbor, Michigan, United States |
| Integrations | Listed integrations include Gmail, Google Calendar, Google Drive, Microsoft Office, Outlook, OneDrive, Exchange, Active Directory/LDAP, Dropbox, Box, Xero, Mailchimp and Unisender. | Nutshell says it connects with more than 5,000 applications through native, marketplace, Zapier and open-API options. |
| Rating on Apple App Store | 4.4 out of 5 from 1.2K ratings. | 3.1 out of 5 from 85 ratings |
| Rating on Capterra | 4.2 out of 5 from 1,006 reviews. | 4.4 out of 5 from 625 reviews |
| Rating on G2 | 4.1 out of 5 from 614 reviews. | 4.3 out of 5 from 1,455 reviews |
| Rating on GetApp | 4.2 out of 5 from 1,005 reviews. | 4.4 out of 5 from 625 reviews |
| Rating on Google Play | 4.3 out of 5 from 60.1K reviews. | 3.6 out of 5 from 207 reviews |
| Rating on Trustpilot | 1.9 out of 5 from 112 reviews. | 4.3 out of 5 from 67 reviews |
Bitrix24 CRM plans
- FreeFree
- Basic$69 a month
- Standard$144 a month
- Professional$289 a month
- Enterprise$579 a month
Nutshell plans
- Email marketing add-on$5 a month
- Foundation$13
- SMS add-on$15 a month
- Engagement add-on$16 a month
- Growth$25
- Prospector add-on$37 a month
Pick Bitrix24 CRM if…
It suits individuals and teams looking to manage sales pipelines and email automation across desktop, web, and mobile platforms. The free plan's 1–2 user allowance may fit a very small team.
Pick Nutshell if…
Nutshell may suit teams looking for a CRM with pipeline visibility, email sync, marketing automation, and mobile access. Its plan tiers offer different allowances for AI outcomes and custom pipelines or fields.