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Best HR Case Management Software in 2026

Updated

50 HR case management software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.

50ranked
0free plans on this page
$4/molowest paid tier
4 Oct 2026last checked
  1. 26

    Infor Learning Management System

    5.9
    api
    Case intake options
    omnichannel
    Workflow automation
    Yes
    SLA tracking
    Yes
    HR knowledge base
    Yes
    RecognisedDocumentedFree planPlatforms
    About Infor Learning Management SystemVisit site
  2. 27

    Pocket HRMS Leave Management

    5.9
    WebiOSAndroid
    Workflow automation
    Yes
    HR knowledge base
    Yes
    RecognisedDocumentedFree planPlatforms
    ₹2,995/mofirst paid tier About Pocket HRMS Leave ManagementVisit site
  3. 28

    Case IQ

    5.8
    Web
    Workflow automation
    Yes
    RecognisedDocumentedFree planPlatforms
    About Case IQVisit site
  4. 29

    Dayforce HR Service Delivery

    5.8
    AndroidWeb
    Case intake options
    portal
    SLA tracking
    Yes
    HR knowledge base
    Yes
    RecognisedDocumentedFree planPlatforms
    About Dayforce HR Service DeliveryVisit site
  5. 30

    Rezolve.ai Employee Service Desk

    5.8
    Web
    Free plan
    No
    Case intake options
    omnichannel
    Workflow automation
    Yes
    SLA tracking
    Yes
    HR knowledge base
    Yes
    RecognisedDocumentedFree planPlatforms
    About Rezolve.ai Employee Service DeskVisit site
  6. 31

    Workday Help

    5.8
    Web
    Case intake options
    omnichannel
    Workflow automation
    Yes
    SLA tracking
    Yes
    HR knowledge base
    Yes
    RecognisedDocumentedFree planPlatforms
    About Workday HelpVisit site
  7. 32

    Avature

    5.7
    Web
    Workflow automation
    Yes
    RecognisedDocumentedFree planPlatforms
    About AvatureVisit site
  8. 33

    HR Acuity

    5.7
    Web
    Case intake options
    omnichannel
    Workflow automation
    Yes
    HR knowledge base
    Yes
    RecognisedDocumentedFree planPlatforms
    About HR AcuityVisit site
  9. 34

    Keka

    5.7
    Free plan
    No
    RecognisedDocumentedFree planPlatforms
    About KekaVisit site
  10. 35

    SixFifty HR Case Management

    5.7
    Web
    Case intake options
    portal
    Workflow automation
    Yes
    RecognisedDocumentedFree planPlatforms
    About SixFifty HR Case ManagementVisit site
  11. 36

    Toby

    5.7
    Web
    Free plan
    No
    Workflow automation
    Yes
    HR knowledge base
    Yes
    RecognisedDocumentedFree planPlatforms
    $123.67/mofirst paid tier About TobyVisit site
  12. 37

    UKG People Assist

    5.7
    Web
    Case intake options
    portal
    Workflow automation
    Yes
    SLA tracking
    Yes
    HR knowledge base
    Yes
    RecognisedDocumentedFree planPlatforms
    About UKG People AssistVisit site
  13. 38

    Workpro HR

    5.7
    Web
    Free plan
    No
    Case intake options
    omnichannel
    Workflow automation
    Yes
    SLA tracking
    Yes
    HR knowledge base
    No
    RecognisedDocumentedFree planPlatforms
    About Workpro HRVisit site
  14. 39

    Aisera Employee Service Management

    5.6
    Web
    Case intake options
    omnichannel
    Workflow automation
    Yes
    SLA tracking
    Yes
    HR knowledge base
    Yes
    RecognisedDocumentedFree planPlatforms
    About Aisera Employee Service ManagementVisit site
  15. 40

    Oracle HR Help Desk

    5.6
    Web
    Free plan
    No
    Paid from
    4 /user/mo
    Case intake options
    omnichannel
    Workflow automation
    Yes
    SLA tracking
    Yes
    HR knowledge base
    Yes
    RecognisedDocumentedFree planPlatforms
    $4/mofirst paid tier About Oracle HR Help DeskVisit site
  16. 41

    CromaHR Employee Case Management

    5.5
    Web
    Free plan
    No
    Paid from
    5.98 /user/mo
    Case intake options
    portal
    Workflow automation
    Yes
    HR knowledge base
    Yes
    RecognisedDocumentedFree planPlatforms
    About CromaHR Employee Case ManagementVisit site
  17. 42

    Kissflow

    5.5
    Web
    Free plan
    No
    RecognisedDocumentedFree planPlatforms
    About KissflowVisit site
  18. 43

    LaborSoft

    5.5
    Web
    Workflow automation
    Yes
    RecognisedDocumentedFree planPlatforms
    About LaborSoftVisit site
  19. 44

    Leena AI HR Service Delivery

    5.5
    Web
    Free plan
    No
    Case intake options
    omnichannel
    Workflow automation
    Yes
    SLA tracking
    Yes
    HR knowledge base
    Yes
    RecognisedDocumentedFree planPlatforms
    About Leena AI HR Service DeliveryVisit site
  20. 45

    RLDatix HRCase

    5.4
    Web
    Workflow automation
    Yes
    SLA tracking
    Yes
    RecognisedDocumentedFree planPlatforms
    About RLDatix HRCaseVisit site
  21. 46

    Moveworks

    5.3
    Web
    RecognisedDocumentedFree planPlatforms
    About MoveworksVisit site
  22. 47

    ZingHR

    5.3
    Web
    RecognisedDocumentedFree planPlatforms
    About ZingHRVisit site
  23. 48

    Work Shield

    5.2
    Web
    Free plan
    No
    Case intake options
    omnichannel
    HR knowledge base
    Yes
    RecognisedDocumentedFree planPlatforms
    About Work ShieldVisit site
  24. 49

    Debrief

    5.1
    Web
    Free plan
    No
    Case intake options
    portal
    RecognisedDocumentedFree planPlatforms
    About DebriefVisit site
  25. 50

    Workday Benefits

    4.8
    RecognisedDocumentedFree planPlatforms
    About Workday BenefitsVisit site

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