Workpro HR
Workpro HR is a case-management system for complex and sensitive employee-relations matters.
What Workpro HR is
Workpro HR is a case-management system for complex and sensitive employee-relations matters. Its standard HR solution provides 20 configurable case types, each with its own stages and outcomes. Cases can be captured through email, letters, web, phone, text, or the optional Workpro Connect portal. Records store documents that can be bundled for sharing, with optional PDF editing and redaction. Workflow automation, investigation tools, SLA tracking, a request catalog, and HRIS synchronization are included. Reporting includes standard reports, custom report writing, dashboards, and document-level search. Workpro supports API tools and data feeds for systems such as CRM, payroll, web forms, batch printing, and scanning applications. It is available as SaaS or on-premise, with UK ISO 27001 data centres for standard SaaS hosting and a stated 99.9% availability guarantee. The maker is based in Edinburgh and was founded in 1969.
Good
- 20 configurable HR case types
- Omnichannel case capture
- Document bundling and redaction options
- Custom reporting and document search
- SaaS or on-premise deployment
Watch out
- No HR knowledge base
- No free plan
- One system upgrade per year
- Pricing varies by access and options
Who it suits
It suits public- and private-sector HR teams handling employee issues in areas such as government, healthcare, education, and retail. It is designed for organizations needing configurable case workflows, omnichannel intake, investigation, reporting, and integrations.
Verdict
Workpro HR covers intake, investigation, documents, reporting, integrations, and controlled access for employee-relations cases. Buyers should account for deployment costs, variable licensing, and the annual upgrade limit when planning adoption.
Plans and prices
From Workpro HR's own pricing page, checked 5 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Workpro HR Case Management System | Priced on request | Annual licence, hosting and support costs vary by user access level; optional modules add cost; one-off deployment costs apply |
The facts
Each one read from Workpro HR's own pages, with the date it was checked.
What it does
- Case capture
- Cases can be recorded from email, letters, web, phone, text or the optional Workpro Connect portal.checked 5 Oct 2026
- Document handling
- Documents are stored in case records and can be bundled for sharing; optional PDF editing and redaction are available.checked 5 Oct 2026
- Hosting and availability
- Workpro is available as SaaS or on-premise; its standard SaaS hosting uses UK-based ISO 27001 certified data centres and has a stated 99.9% service availability guarantee.checked 5 Oct 2026
- Included HR workflows
- The standard HR solution includes 20 configurable case types with stages and outcomes suited to each type.checked 5 Oct 2026
- Integrations
- Workpro supports API tools and data feeds, with examples including CRM, payroll, web forms, batch printing and scanning applications.checked 5 Oct 2026
- Intended customers
- Workpro says its products serve public- and private-sector organisations, including HR teams handling employee issues across sectors such as government, healthcare, education and retail.checked 5 Oct 2026
- Notable upgrade limit
- The Workpro Licence Agreement includes one system upgrade per year.checked 5 Oct 2026
- Optional manager portal
- Workpro Connect for HR is an add-on self-service portal that lets line managers manage cases and collaborate with central HR.checked 5 Oct 2026
- Purpose
- Workpro HR manages complex, sensitive employee relations cases with repeatable processes intended to support fair treatment.checked 5 Oct 2026
- Reporting and search
- The product includes standard reports, flexible report writing, dashboards and search down to document level.checked 5 Oct 2026
- Security
- The maker states that Workpro encrypts data at rest and in transit, restricts access, maintains an audit trail and supports GDPR compliance.checked 5 Oct 2026
- Setup and training
- A typical deployment takes approximately six weeks, and training is delivered online for administrators, users and report writers.checked 5 Oct 2026
- Support
- The online Workpro Helpdesk is available 24/7 for customers to log and view support requests.checked 5 Oct 2026
- Workflow automation
- Yeschecked 20 Sep 2026
The company
- Founded
- 1969checked 28 Sep 2026
- Headquarters
- Edinburgh, Scotland, UKchecked 28 Sep 2026
- Maker
- Workpro is developed by Computer Application Services Ltd, an employee-owned company established in 1969 and based in Edinburgh, Scotland.checked 5 Oct 2026
Money
- Free plan
- Nochecked 20 Sep 2026
Alternatives to Workpro HR
- 1
Tracker
Free planAndroidiOSWebmacOS8.3From $24 a month - 2
EQS Integrity Line
AndroidiOSWebAPI8.2From £85 a month - 3
DFIR-IRIS
Free planOpen sourceWebAPILinuxmacOS8.2Free plan - 4
Socianote
Free planAndroidiOSWeb8.2From $99 a month - 5
Primero
Free planAndroidiOSWebAPI8.1From $8,250 a year - 6
FAMCare
AndroidiOSWebAPI8.0From $795 a month