Tracker
8.3#1 in case management softwareFrom $24 a monthFree planAndroidiOSWebmacOS
Visit| Fact | Tracker | Workpro HR |
|---|---|---|
| Headquarters | Atlanta, Georgia | Edinburgh, Scotland, UK |
| Integrations | The Webinar plan includes HubSpot lead syncing, while Business lists Salesforce and Marketo integrations. | Workpro supports API tools and data feeds, with examples including CRM, payroll, web forms, batch printing and scanning applications. |
| Purpose | Tracker is a web-based case management platform for prosecution that moves criminal cases from arrest to final disposition. | Workpro HR manages complex, sensitive employee relations cases with repeatable processes intended to support fair treatment. |
| Security | The site describes office-based permissions, audit trails, and data handling for sensitive criminal justice information. | The maker states that Workpro encrypts data at rest and in transit, restricts access, maintains an audit trail and supports GDPR compliance. |
| Support | Riverside says the same people who develop Tracker support it and answer the phone. | The online Workpro Helpdesk is available 24/7 for customers to log and view support requests. |
| Workflow automation | Yes | Yes |
You want what its maker publishes above — check its page for the details.
It suits public- and private-sector HR teams handling employee issues in areas such as government, healthcare, education, and retail. It is designed for organizations needing configurable case workflows, omnichannel intake, investigation, reporting, and integrations.