RLDatix HRCase
RLDatix HRCase is a bespoke cloud system for tracking employee relations cases, automating workflows, and reporting on activity.
What RLDatix HRCase is
RLDatix HRCase is a bespoke cloud system for tracking employee relations cases, automating workflows, and reporting on activity. Organisations can configure case-type workflows with defined stages, steps, and timeframes. Custom reports, dashboards, and trend analysis provide visibility into progress and performance. A central repository stores case documents and messages, with selected notes and attachments downloadable alongside a case summary. A Microsoft Outlook add-in assigns emails and attachments to cases from an inbox, while an API shares data with HR systems. Email alerts remind handlers about next steps and overdue tasks. RLDatix positions HRCase for organisations managing employee relations, with particular health and care expertise. The system was formerly called ERTracker and retains the same features and functionality under its current name. HRCase is available on Android, iOS, web, and API-connected environments. Pricing is on request; the product page invites prospective customers to book a demo.
Good
- Configurable stages, steps, and workflow timeframes
- Custom reports, dashboards, and trend analysis
- Outlook assignment for emails and attachments
- API interface for HR system sharing
- Alerts for overdue tasks
Watch out
- Pricing is available only on request
- Bespoke setup depends on organisational policies
- Protected health information access is role-limited
Who it suits
HRCase is intended for organisations managing employee relations cases, including health and care organisations. It suits teams needing configurable workflows, reporting, document storage, and HR-system data exchange.
Verdict
HRCase brings case workflows, records, reporting, and integrations into one cloud system. Organisations should book a demo to assess configuration needs and pricing.
Plans and prices
From RLDatix HRCase's own pricing page, checked 5 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| HRCase | Priced on request | Pricing not stated; book a demo |
The facts
Each one read from RLDatix HRCase's own pages, with the date it was checked.
What it does
- Alerts
- Case handlers can receive email alerts reminding them of next steps and overdue tasks.checked 5 Oct 2026
- Cloud
- RLDatix describes HRCase as a bespoke, cloud-based system built around an organisation’s policies and processes.checked 5 Oct 2026
- Documents
- The product offers a central repository for case documents and messages and lets users download selected notes and attachments with a case summary.checked 5 Oct 2026
- Email integration
- The Microsoft Outlook add-in lets users assign emails and attachments to a case from their inbox.checked 5 Oct 2026
- HR system interface
- HRCase has an API interface for sharing data with HR systems.checked 5 Oct 2026
- Name history
- RLDatix says the system was formerly called ERTracker and retains the same features and functionality under the HRCase name.checked 5 Oct 2026
- Purchase
- The HRCase page invites prospective customers to book a demo and does not state a price.checked 5 Oct 2026
- Purpose
- HRCase provides real-time employee relations case tracking, automated workflows and reporting.checked 5 Oct 2026
- Reporting
- Custom reports, dashboards and trend analysis provide case visibility and performance monitoring.checked 5 Oct 2026
- Security
- RLDatix’s security statement describes risk analysis, routine internal and external audits, continuous system monitoring, and access to protected health information limited to what is needed for job functions.checked 5 Oct 2026
- Support
- RLDatix offers a Support Portal for tickets, knowledge articles, release notes and training; support hours for solutions other than DatixWeb/DCIQ are Monday to Friday, 8:00am–8:00pm GMT.checked 5 Oct 2026
- Target users
- The product is positioned for organisations managing employee relations cases; RLDatix highlights health and care expertise and includes an NHS Trust customer testimonial.checked 5 Oct 2026
- Workflow
- Users can configure case-type workflows with stages, steps and timeframes.checked 5 Oct 2026
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