SweetProcess
SweetProcess brings a growing business’s processes, procedures, and tasks into one place.
What SweetProcess is
SweetProcess brings a growing business’s processes, procedures, and tasks into one place. Teams can maintain public or private knowledge bases with search, feedback forms, and tracking, and SweetAI can create policies and procedures from a document title. Procedures can be converted into assigned tasks whose completion is tracked. Teammates can suggest improvements for managers to approve, with real-time collaboration available.
The service connects with more than 1,000 apps through its API or Zapier. It offers SSO through SAML or Active Directory, SCIM identity management, two-factor authentication, and encryption in transit and at rest. Its mobile app supports completing tasks offline and syncing them when connectivity returns. API and webhook access is included at no additional cost. SweetProcess is paid, with a 14-day trial and no free plan. The Monthly Plan is $99 a month for up to 10 users, with each additional user costing $5/month.
Good
- Public or private knowledge bases with search
- Turns procedures into assigned, tracked tasks
- Real-time collaboration and manager approvals
- Offline mobile tasks sync when connectivity returns
- API and webhook access at no additional cost
Watch out
- No free plan
- Monthly Plan costs $99 a month
- Additional users on Monthly Plan cost $5/month
Who it suits
SweetProcess suits growing businesses that need to document procedures, assign and track work, and manage team suggestions. Its offline mobile access may fit teams that need to complete tasks without an internet connection.
Verdict
SweetProcess combines process documentation, task tracking, and team approvals in one service. Consider its paid plans and user limits when choosing it for a team.
Plans and prices
From SweetProcess's own pricing page, checked 1 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Monthly Plan | $99 a month | up to 10 users · $5/month for each additional user · monthly |
| Small Team Plan | $495 a year | up to 5 users · $50/year for each additional user · annually only |
| Yearly Plan | $990 a year | up to 10 users · $50/year for each additional user · annually |
The facts
Each one read from SweetProcess's own pages, with the date it was checked.
What it does
- AI documentation
- SweetAI can automatically create policies and procedures from a document title.checked 1 Oct 2026
- API access
- SweetProcess provides API and webhook access at no additional cost to all businesses.checked 1 Oct 2026
- Authentication
- Two-factor authentication is available for SweetProcess accounts.checked 1 Oct 2026
- Collaboration
- Teammates can suggest improvements while managers can approve them, with real-time collaboration available.checked 1 Oct 2026
- Identity management
- It offers SSO using SAML or Active Directory and SCIM for user identity and access management.checked 1 Oct 2026
- Integrations
- SweetProcess connects with more than 1,000 apps through its API or Zapier.checked 1 Oct 2026
- Knowledge base
- It supports public or private knowledge bases with search, feedback forms and tracking.checked 1 Oct 2026
- Offline access
- The mobile app lets users complete tasks without internet access and sync when connectivity returns.checked 1 Oct 2026
- Purpose
- SweetProcess documents processes, procedures and tasks in one place for growing businesses.checked 1 Oct 2026
- Security
- SweetProcess says data is encrypted in transit using SSL technology and encrypted at rest in the database.checked 1 Oct 2026
- Support
- SweetProcess provides email and phone support, including guided tours.checked 1 Oct 2026
- Task management
- Procedures and processes can be turned into actionable tasks that are assigned and tracked.checked 1 Oct 2026
The company
- Headquarters
- Germantown, Maryland, United Stateschecked 28 Sep 2026
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