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CompassDocs vs SweetProcess

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CompassDocs

8.3#1 in hr knowledge base softwareFrom $8 a month
Free planWebAPILinuxmacOS
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What both publish

FactCompassDocsSweetProcess
IntegrationsThe product lists a Claude connector, Microsoft 365 and Entra sync, Google Workspace directory sync, and notifications through Webex, Teams, Slack, email, or webhooks.SweetProcess connects with more than 1,000 apps through its API or Zapier.
PurposeCompassDocs is a self-hosted team knowledge base for writing, organizing, and searching SOPs, technical documentation, policies, and internal knowledge.SweetProcess documents processes, procedures and tasks in one place for growing businesses.
SecurityThe feature page states that credentials and backups are encrypted at rest with AES-256-GCM, session tokens are hashed, and login throttling and security headers are included.SweetProcess says data is encrypted in transit using SSL technology and encrypted at rest in the database.
SupportThe Community plan includes GitHub community support, while Enterprise offers optional dedicated support with a 48-hour response commitment for $3,000 per year.SweetProcess provides email and phone support, including guided tours.

CompassDocs plans

  • CommunityFree
  • Cloud$8 a month
  • Enterprise$599 a year
  • Enterprise dedicated support add-on$3,000 a year

SweetProcess plans

  • Monthly Plan$99 a month
  • Small Team Plan$495 a year
  • Yearly Plan$990 a year

Pick CompassDocs if…

It suits teams that want to host their own searchable knowledge base and manage document review and access by role. Organizations needing a managed cloud service should note that the listed Cloud plan has not launched.

Pick SweetProcess if…

SweetProcess suits growing businesses that need to document procedures, assign and track work, and manage team suggestions. Its offline mobile access may fit teams that need to complete tasks without an internet connection.

Charts they share