Safecall Investigation Case Management

B tier on Case Management SoftwareScore 7.7· #35of 177

Android app: Yes
Runs on: Android, iOS, Web

safecall.co.uk

Summary

Safecall Investigation Case Management helps organisations manage one or multiple investigations arising from whistleblowing reports or workplace incidents. Teams can assign several investigators, set priorities and tasks, monitor progress, and group related cases. Investigation managers can use checklists, timelines and alerts, review investigator performance on a dashboard, and communicate confidentially with investigators. The system stores evidence such as pictures, audio files and notes, and supports investigations involving HR, workplace matters, fraud, finance, criminal issues, and health and safety. Users can export reports, timelines and key metrics for senior management and audit purposes. The service is web-based and mobile- and tablet-responsive, with no app or installation required; Safecall also lists Android and iOS platforms. It can connect to Safecall whistleblowing products or work independently, with API capabilities for deeper integration. The portal is described as available in more than 60 translation languages. Listed safeguards include GDPR compliance, encryption, role-based access controls and two-factor authentication. Pricing is provided on request.

Who it is for

It suits organisations handling whistleblowing or workplace investigations that need to coordinate investigators, track cases and retain evidence. It may also fit teams seeking management reporting or API-based integration.

What is good

Groups related cases and assigns multiple investigators.
Stores picture, audio and note evidence.
Exports reports, timelines and key metrics.
Offers confidential communication between managers and investigators.
Supports more than 60 portal translation languages.

What to know first

Pricing is available only on request.
No app or installation is provided.
Complex integrations are not needed for implementation, but deeper integration uses API capabilities.

Verdict

Safecall brings case coordination, evidence, communications and reporting into a web-based investigation workflow. Organisations should contact Safecall for pricing and assess whether its case-management features fit their investigation processes.

Safecall Investigation Case Management plans and pricing

All plans

Investigation Case Management Software Pricing provided on request · SaaS web-based solution safecall.co.uk · 3 Oct 2026

Compared on case management software

Case management: Yessafecall.co.uk
Evidence management: Yessafecall.co.uk
Interview management: Yessafecall.co.uk
Findings & remediation: Yessafecall.co.uk
Audit log: Yessafecall.co.uk

Facts

Purpose: Manages single or multiple investigations arising from whistleblowing reports or workplace incidents.safecall.co.uk · 3 Oct 2026
Investigation types: The software is presented for whistleblowing, HR, workplace, fraud, financial, criminal, health and safety investigations, and workplace incidents.safecall.co.uk · 3 Oct 2026
Features: Features include grouping related cases, assigning investigation managers, checklists, task management, timelines, alerts, and dashboard review of investigator performance.safecall.co.uk · 3 Oct 2026
Evidence and communications: It stores evidence such as pictures, audio files and notes, and supports confidential communications between investigation managers and investigators.safecall.co.uk · 3 Oct 2026
Reporting: Users can export reports, timelines and key metrics for senior management and audit purposes.safecall.co.uk · 3 Oct 2026
Integrations: The software connects with Safecall whistleblowing products or can be used standalone; the product page says complex integrations are not needed for implementation.safecall.co.uk · 3 Oct 2026
API: Safecall’s FAQ says it offers OpenAPI connections and API capabilities for organisations seeking deeper system integration.safecall.co.uk · 3 Oct 2026
Delivery: The product is a SaaS web-based solution that is mobile- and tablet-responsive, with no app or installation required.safecall.co.uk · 3 Oct 2026
Languages: The investigation software is described as available in more than 60 portal translation languages.safecall.co.uk · 3 Oct 2026
Security: The product page lists GDPR compliance, TLS 1.2 connections, AES256 encryption in transit and at rest, case-level role-based access controls, two-factor authentication and regular independent penetration testing.safecall.co.uk · 3 Oct 2026
Standards: The product page lists ISO 27001, HIPAA, FedRAMP, SOC 1, SOC 2, UK G-Cloud, ISO 9001 and ISO 37001.safecall.co.uk · 3 Oct 2026
Pricing: The product page directs prospective customers to contact Safecall to discuss their needs and find a suitable solution; it does not state a price.safecall.co.uk · 3 Oct 2026
Company: Safecall Ltd says it was founded in 1999 and is wholly owned by The Law Debenture Corporation; it lists registered offices in Sunderland.safecall.co.uk · 3 Oct 2026