SentinelOps

SentinelOps is an investigation case-management and operational-intelligence platform built for Australian organisations. It suits enterprise, government and regulated-industry teams that handle sensitive investigations. Its strongest case is the combination of evidence controls, OSINT and Australian-only hosting; organisations with specific certification requirements should consider another option.

Overview

Structured intake, triage, assignment, configurable workflows, case linking, categorisation and lifecycle tracking bring investigations into a single managed process. That breadth is useful for teams coordinating cases across security, HR, financial crime, insurance or investigative consulting, rather than organisations seeking a lightweight standalone reporting tool.

SentinelOps is delivered as a managed service hosted exclusively in Australian data centres, with no offshore replication or cross-border transfer. Organisations with a specific hosting mandate are invited to discuss arrangements with the team. The Australian residency commitment will matter to buyers with local data-handling obligations; it does not, by itself, establish a certification.

Key features

Evidence handling combines secure storage, cryptographic fingerprinting, integrity verification and chain-of-custody controls. Tamper-evident, append-only audit logs are cryptographically chained and record read access. Case records, evidence, attachments and logs are encrypted in transit and at rest. Together, these controls give investigation teams a clear accountability trail for sensitive material.

OSINT covers public-source entity research, social media, corporate registries, media monitoring and sanctions-list screening. AI assistance can detect patterns and anomalies, support natural-language search and OSINT analysis, and draft reports. Investigator review and approval remain required, so these features assist analysis rather than replace accountable judgment.

Integrations include a RESTful API, webhooks, SAML 2.0, OpenID Connect and SCIM provisioning, with supported connections to Azure AD, Okta, Splunk, Microsoft Sentinel, QRadar, Elastic, SAP SuccessFactors, Workday, Oracle HCM, SharePoint Online and Google Drive. That range can help organisations connect identity, investigative and HR systems. Multi-factor authentication is enforced for every user; enterprise customers can also use standards-based single sign-on.

The platform is designed around Australian Government ISM expectations and supports obligations and frameworks including AUSTRAC, Positive Duty, the SOCI Act, WHS and whistleblower requirements. But it is not currently ISO 27001 certified and has not been assessed against a specific Essential Eight maturity level. Buyers whose procurement depends on either should treat that as a substantive limitation, not assume the broader compliance posture is equivalent.

Pricing

SentinelOps is paid software with custom pricing. The company offers a 30-minute investigator-led demo and says it responds to enquiries within one business day. Without a published plan structure, buyers should request a quote for their intended team and deployment needs before comparing total cost.

Platforms

SentinelOps is available through its API and the web. Modern browsers support access on desktop, tablet and mobile devices, so teams can work across common device types without a separate native app being specified.

Who it's for

SentinelOps is aimed at Australian enterprise, government and regulated-industry organisations, particularly security, HR, financial-crime, insurance and investigative-consultancy teams. Its investigation workflows, evidence controls and local hosting make it a stronger fit for organisations managing sensitive cases than for buyers looking primarily for a low-cost, self-serve tool. Its certification limits make it a weaker fit for procurement processes that require ISO 27001 or a defined Essential Eight assessment.

Pros and cons

• Pros: Australian-only data hosting supports organisations with local residency needs.
• Pros: Cryptographic evidence controls and read-access audit trails strengthen accountability for sensitive investigations.
• Pros: OSINT, investigator-reviewed AI and a broad set of identity, security, HR and document integrations bring several investigation needs together.
• Cons: No ISO 27001 certification or specific Essential Eight maturity assessment may rule it out for some procurement requirements.
• Cons: Custom pricing means teams must request a quote rather than compare a published entry-level plan.

Alternatives

For a broader shortlist, see Workplace Investigation Software.

• Pulpstream Employee Relations is worth considering if Android or iOS access matters; its paid pricing is a custom quote billed as a flat fee per employee or per user.
• OnePointe may suit teams that want a stated setup and monthly cost: its Year 1 setup is $2,000 a month and Year 1 monthly is $250 a month.
• Ethicontrol is an option for buyers seeking a trial or a self-hosted platform; it offers a Starter plan at $99 a month and a free trial.
• Safecall Investigation Case Management is another paid, SaaS web-based investigation case-management option with pricing provided on request.
• Case360 is an alternative for teams looking for a web-based product with a free trial and a published Solo plan at A$33 a month.
• Sodales Employee Relations is another paid option, with annual subscription and setup fees based on employee count.
• InfraNet HR is a web-based option with custom pricing based on company size and invite-only access.
• HR Acuity is another paid, web-based alternative.

Verdict

Choose SentinelOps if your Australian organisation needs structured investigations, controlled evidence handling and OSINT in a locally hosted service, with AI kept under investigator review. Look elsewhere if ISO 27001 certification or an assessed Essential Eight maturity level is mandatory; those are clear gaps despite the platform's broad security controls and compliance focus.