OnePointe
Summary
OnePointe is a case management platform for teams handling civil-rights, conduct and workplace investigations. Reports come through public intake and are organized in a shared case file with parties, evidence, communications, decisions and a unified timeline. Its AI can draft, flag and summarize case material, but a named human reviews and decides. The platform can also draft investigation reports from case-file material, citing the sources for assertions and leaving the result for investigator review. Institutions connect their own AI endpoint; named provider options include Anthropic Claude, OpenAI GPT, Google Gemini and xAI Grok, directly or through Azure OpenAI, AWS Bedrock or Google Vertex AI. Actions, edits and access are logged in an append-only, hash-chained audit trail. OnePointe says data is encrypted in transit with TLS 1.3 and at rest with AES-256, and that it does not train AI models on customer case data. It is presented for institutions including higher-education organizations, government agencies, employers and nonprofits. Its listed founding-partner rate for Year 3+ is $1.75 per year; customer-managed encryption keys and single sign-on are unavailable in pre-release.
Who it is for
It suits institutions and organizations handling civil-rights, conduct or workplace investigations, including higher-education institutions, government agencies, employers and nonprofits. Teams wanting AI assistance with human review may find its workflow relevant.
What is good
- Organizes reports, evidence and decisions in a shared case file.
- AI-drafted investigation reports cite source material.
- Maintains an append-only, hash-chained audit trail.
- Encrypts data in transit and at rest.
- Does not train AI models on customer case data.
What to know first
- Customer-managed encryption keys are unavailable in pre-release.
- SAML/OIDC single sign-on is planned, not available.
- Desktop apps are planned and unavailable in pre-release.
- Multi-region failover is planned and unavailable in pre-release.
Verdict
OnePointe combines investigation case management and AI drafting with human review and a verifiable audit trail. Note the pre-release limits around encryption keys, single sign-on, desktop apps and multi-region failover, and confirm which listed pricing applies to your organization.
OnePointe plans and pricing
All plansCompared on case management software
- Free plan
- Noonepointe.ai
Facts
- Product
- OnePointe is a case management platform for teams handling civil-rights, conduct, and workplace investigations.onepointe.ai · 29 Sept 2026
- AI assistance
- Its AI drafts, flags, and summarizes case material, while a named human reviews and decides.onepointe.ai · 29 Sept 2026
- Core workflow
- Reports enter through public intake and are managed in a shared case file with parties, evidence, communications, decisions, and a unified timeline.onepointe.ai · 29 Sept 2026
- Investigation reports
- The platform drafts investigation reports from material in the case file, with assertions cited to their sources and the result held for investigator review.onepointe.ai · 29 Sept 2026
- Integrations
- Institutions connect their own AI endpoint; named provider options include Anthropic Claude, OpenAI GPT, Google Gemini, and xAI Grok, directly or through Azure OpenAI, AWS Bedrock, or Google Vertex AI.onepointe.ai · 29 Sept 2026
- Security
- Customer data is encrypted in transit with TLS 1.3 and at rest with AES-256, and tenant isolation is enforced using database row-level security.onepointe.ai · 29 Sept 2026
- AI data use
- OnePointe says it does not train AI models on customer case data, sell that data, or share it with advertisers.onepointe.ai · 29 Sept 2026
- Audit trail
- Actions, edits, and access are logged in an append-only, hash-chained audit trail that can be verified.onepointe.ai · 29 Sept 2026
- Compliance and accessibility
- The maker describes the platform as FERPA-aligned and built and tested to WCAG 2.1 AA, with a third-party accessibility audit and public conformance summary.onepointe.ai · 29 Sept 2026
- Hosting and resilience
- OnePointe says it is US-hosted in AWS us-west-2 with continuous backups and point-in-time recovery; multi-region failover is planned and unavailable in pre-release.onepointe.ai · 29 Sept 2026
- Notable limits
- Customer-managed encryption keys are unavailable in pre-release, and SAML/OIDC single sign-on and SCIM provisioning are listed as planned.onepointe.ai · 29 Sept 2026
- Platform availability
- OnePointe runs in modern browsers on desktop, tablet, and phone; desktop apps for macOS and Windows are planned and unavailable in pre-release.onepointe.ai · 29 Sept 2026
- Support
- The site lists product support at [email protected] and office hours Monday–Friday, 8am–6pm Pacific.onepointe.ai · 29 Sept 2026
- Intended customers
- The platform is presented for institutions and organizations, including higher-education institutions, government agencies, employers, and nonprofits.onepointe.ai · 29 Sept 2026
Company
- Headquarters
- Portland, Oregon, United Statesonepointe.ai · 28 Sept 2026
Best OnePointe alternatives
See all 12
Where it ranks on Everything Xiaomi
Is OnePointe yours?
Claim it for free: prove the domain, then correct facts, plans and screenshots. An editor reviews every change.
Sources
- onepointe.ai· checked 29 Sept 2026