OnePointe
OnePointe is a case management platform for teams handling civil-rights, conduct and workplace investigations.
What OnePointe is
OnePointe is a case management platform for teams handling civil-rights, conduct and workplace investigations. Reports come through public intake and are organized in a shared case file with parties, evidence, communications, decisions and a unified timeline. Its AI can draft, flag and summarize case material, but a named human reviews and decides. The platform can also draft investigation reports from case-file material, citing the sources for assertions and leaving the result for investigator review. Institutions connect their own AI endpoint; named provider options include Anthropic Claude, OpenAI GPT, Google Gemini and xAI Grok, directly or through Azure OpenAI, AWS Bedrock or Google Vertex AI. Actions, edits and access are logged in an append-only, hash-chained audit trail. OnePointe says data is encrypted in transit with TLS 1.3 and at rest with AES-256, and that it does not train AI models on customer case data. It is presented for institutions including higher-education organizations, government agencies, employers and nonprofits. Its listed founding-partner rate for Year 3+ is $1.75 per year; customer-managed encryption keys and single sign-on are unavailable in pre-release.
Good
- Organizes reports, evidence and decisions in a shared case file.
- AI-drafted investigation reports cite source material.
- Maintains an append-only, hash-chained audit trail.
- Encrypts data in transit and at rest.
- Does not train AI models on customer case data.
Watch out
- Customer-managed encryption keys are unavailable in pre-release.
- SAML/OIDC single sign-on is planned, not available.
- Desktop apps are planned and unavailable in pre-release.
- Multi-region failover is planned and unavailable in pre-release.
Who it suits
It suits institutions and organizations handling civil-rights, conduct or workplace investigations, including higher-education institutions, government agencies, employers and nonprofits. Teams wanting AI assistance with human review may find its workflow relevant.
Verdict
OnePointe combines investigation case management and AI drafting with human review and a verifiable audit trail. Note the pre-release limits around encryption keys, single sign-on, desktop apps and multi-region failover, and confirm which listed pricing applies to your organization.
Plans and prices
From OnePointe's own pricing page, checked 20 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Year 1 setup | $2,000 a month | Implementation, data migration, SSO, and training |
| Year 1 monthly | $250 a month | Full access to core modules · Dedicated success manager · billed monthly |
| Year 1 all-in | $5,000 | Partner Institution Program year-one total · $2,000 to begin plus $250 per month |
| Year 2 | — | 50% of the published rate · Ongoing upgrades and new module releases included |
| Year 3+ | $1.75 a year | Founding-partner rate locked for the life of the relationship · Covers student, faculty, and staff matters · Renewable in 1-, 3-, or 5-year increments |
| Founding-partner rate — Year 3+ | $1.75 a year | Covers all student, faculty, and staff matters · every module · locked for the life of the relationship · $1.75 per student · per year |
| Partner Institution Program — Year 1 | $5,000 | Full access to every core module · Employee Relations, Bias Response, and Clery available as add-ons · implementation, data migration, SSO, and training covered · $2,000 to begin + $250 / month; $5,000 all-in for year one |
| Partner Institution Program — Year 2 | — | Everything continues under the original agreement · ongoing upgrades and new module releases included · dedicated success manager continues · 50% of the published rate |
The facts
Each one read from OnePointe's own pages, with the date it was checked.
What it does
- AI assistance
- Its AI drafts, flags, and summarizes case material, while a named human reviews and decides.checked 29 Sep 2026
- AI data use
- OnePointe says it does not train AI models on customer case data, sell that data, or share it with advertisers.checked 29 Sep 2026
- Audit trail
- Actions, edits, and access are logged in an append-only, hash-chained audit trail that can be verified.checked 29 Sep 2026
- Compliance and accessibility
- The maker describes the platform as FERPA-aligned and built and tested to WCAG 2.1 AA, with a third-party accessibility audit and public conformance summary.checked 29 Sep 2026
- Core workflow
- Reports enter through public intake and are managed in a shared case file with parties, evidence, communications, decisions, and a unified timeline.checked 29 Sep 2026
- Hosting and resilience
- OnePointe says it is US-hosted in AWS us-west-2 with continuous backups and point-in-time recovery; multi-region failover is planned and unavailable in pre-release.checked 29 Sep 2026
- Integrations
- Institutions connect their own AI endpoint; named provider options include Anthropic Claude, OpenAI GPT, Google Gemini, and xAI Grok, directly or through Azure OpenAI, AWS Bedrock, or Google Vertex AI.checked 29 Sep 2026
- Intended customers
- The platform is presented for institutions and organizations, including higher-education institutions, government agencies, employers, and nonprofits.checked 29 Sep 2026
- Investigation reports
- The platform drafts investigation reports from material in the case file, with assertions cited to their sources and the result held for investigator review.checked 29 Sep 2026
- Notable limits
- Customer-managed encryption keys are unavailable in pre-release, and SAML/OIDC single sign-on and SCIM provisioning are listed as planned.checked 29 Sep 2026
- Product
- OnePointe is a case management platform for teams handling civil-rights, conduct, and workplace investigations.checked 29 Sep 2026
- Security
- Customer data is encrypted in transit with TLS 1.3 and at rest with AES-256, and tenant isolation is enforced using database row-level security.checked 29 Sep 2026
- Support
- The site lists product support at [email protected] and office hours Monday–Friday, 8am–6pm Pacific.checked 29 Sep 2026
Money
- Free plan
- Nochecked 20 Sep 2026
The company
- Headquarters
- Portland, Oregon, United Stateschecked 28 Sep 2026
Where it runs
- Platform availability
- OnePointe runs in modern browsers on desktop, tablet, and phone; desktop apps for macOS and Windows are planned and unavailable in pre-release.checked 29 Sep 2026
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