FocusOSHR
7.4#1 in grievance management softwareFrom $29 a monthFree planWeb
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| Fact | FocusOSHR | OnePointe |
|---|---|---|
| Audit trail | Actions are logged with timestamps, user identity, IP addresses and detailed field-level changes, with exportable compliance reports. | Actions, edits, and access are logged in an append-only, hash-chained audit trail that can be verified. |
| Security | The security page states that data is encrypted with AES-256 at rest and TLS 1.3 in transit, and that database tables use row-level security policies. | Customer data is encrypted in transit with TLS 1.3 and at rest with AES-256, and tenant isolation is enforced using database row-level security. |
| Support | Support ranges from community and a self-service knowledge base on Free to email on Starter and priority email/chat on Professional. | The site lists product support at [email protected] and office hours Monday–Friday, 8am–6pm Pacific. |
FocusOSHR suits solo practitioners, growing HR teams, and teams or departments managing employee relations cases and investigations. Enterprise is the tier with SSO/SAML, SCIM, payroll and benefits integrations, and a dedicated success manager.
It suits institutions and organizations handling civil-rights, conduct or workplace investigations, including higher-education institutions, government agencies, employers and nonprofits. Teams wanting AI assistance with human review may find its workflow relevant.