Case360
Case360 is a web-based workplace investigation case management platform for Australian HR professionals, investigation firms, and employment law firms.
What Case360 is
Case360 is a web-based workplace investigation case management platform for Australian HR professionals, investigation firms, and employment law firms. It organizes cases, documents, tasks, interviews, findings, remediation, and audit records. AI Fact Find maps evidence to allegations, labels items as supporting, disputing, neutral, or not yet tested, and highlights gaps; its output remains advisory. Document intelligence summarizes supported PDFs, Word files, images, audio, and video transcripts, while extracting facts, dates, names, and risk rankings. Case data and templates can produce interim and final reports for .docx review and sign-off. Multiple investigators can work together with live presence, update prompts, and edit conflict protection. Version history, chain-of-custody hashes, copied redactions, field masking, role controls, reveal logging, and Australian data residency are listed. Integrations include SAP SuccessFactors, Workday, TechnologyOne, and Aurion. A 14-day trial is available, with no free plan.
Good
- Advisory AI maps evidence to allegations
- Supports PDFs, Word files, images, audio, and transcripts
- Generates interim and final .docx reports
- Australian data residency is listed
- Multiple investigators can collaborate with conflict protection
Watch out
- No free plan
- Unused monthly AI credits do not roll over
- Web platform only
Who it suits
It suits Australian HR teams, workplace investigation firms, and employment law firms needing structured case and evidence management on the web.
Verdict
Case360 combines investigation workflows, evidence controls, reporting, and collaboration in one web platform. Its listed plans and Australian-focused hosting make it relevant to organizations working under Australian privacy requirements.
Plans and prices
From Case360's own pricing page, checked 2 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Solo | A$33 a month | 1 team member · 10 active cases · 5 GB secure storage · 100 AI credits/month · $390 billed annually |
| Starter | A$66 a month | 5 team members · 50 active cases · 10 GB secure storage · 200 AI credits/month · $790 billed annually |
| Professional | A$249 a month | 25 team members · 500 active cases · 100 GB secure storage · 500 AI credits/month · SAML SSO + SCIM · $2990 billed annually |
| Enterprise | Priced on request | Unlimited users · Unlimited active cases · 1024 GB secure storage · 1000 AI credits/month · Priority support + SLA |
The facts
Each one read from Case360's own pages, with the date it was checked.
What it does
- AI Fact Find
- AI Fact Find maps evidence to allegations, marks evidence as supporting, disputing, neutral, or not yet tested, and flags gaps; its output is advisory.checked 2 Oct 2026
- Australian data residency
- The maker says customer data is stored in Australia and identifies Sydney regions for its database, file storage, authentication, hosting, and AI analysis.checked 2 Oct 2026
- Case collaboration
- Multiple investigators can work on a case with live presence, update prompts, and conflict protection against overwriting another person's edits.checked 2 Oct 2026
- Compliance
- Case360 says it handles personal information in accordance with Australia's Privacy Act 1988 and Australian Privacy Principles.checked 2 Oct 2026
- Document intelligence
- The product summarizes uploaded documents, assigns risk rankings, and extracts facts, dates, and names from supported materials including PDFs, Word documents, images, audio, and video transcripts.checked 2 Oct 2026
- Evidence integrity
- Documents have version history and a chain-of-custody hash, and redaction creates a copy while preserving the original.checked 2 Oct 2026
- HRIS integrations
- The HRIS integrations listed are SAP SuccessFactors, Workday, TechnologyOne, and Aurion, with more available on request.checked 2 Oct 2026
- Intended users
- The maker describes Case360 as built for Australian HR professionals, workplace investigation firms, and employment law firms.checked 2 Oct 2026
- Privacy and access
- The product offers field-level masking of personal information, role-based access or reveal-on-demand, and audit logging of each reveal.checked 2 Oct 2026
- Purpose
- Case360 is a cloud-based workplace investigation case management platform for organising cases, managing documents, assigning tasks, and generating reports.checked 2 Oct 2026
- Reports
- Case360 generates interim and final investigation reports from case data and templates, with export to .docx for review and sign-off.checked 2 Oct 2026
- Security
- The privacy policy lists TLS encryption in transit, AES-256 encryption at rest, multi-tenant data isolation, role-based access controls, and signed file URLs with 15-minute expiry.checked 2 Oct 2026
- Support and service level
- The Enterprise plan includes priority support and an SLA, and the terms state a target of 99.5% monthly uptime.checked 2 Oct 2026
Money
- Notable plan limit
- Unused monthly AI credits do not roll over, while purchased top-up credits do not expire.checked 2 Oct 2026
Alternatives to Case360
- 1
EQS Integrity Line
AndroidiOSWebAPI7.5From £85 a month - 2
FocusOSHR
Free planWeb7.4From $29 a month - 3
EQS Integrity Line
AndroidiOSWeb7.0From £85 a month - 4
Donesafe
AndroidiOSWebAPI6.5 - 5
Ethicontrol
WebAPISelf-hosted6.4From $99 a month - 6
OnePointe
WebAPImacOSWindows6.4