FocusOSHR
7.4#1 in grievance management softwareFrom $29 a monthFree planWeb
Visit| Fact | FocusOSHR | SentinelOps |
|---|---|---|
| Case management | Case management tracks matters from intake through resolution and includes activity logs, SLA monitoring and duplicate detection. | The platform supports structured intake, triage, assignment, configurable workflows, case linking, categorisation and lifecycle management. |
| Data residency | US data centers are the default and EU residency is offered as an option. | All customer data is hosted exclusively in Australian data centres with no offshore replication or cross-border transfer. |
| Encryption | FocusOSHR states that stored data uses AES-256 encryption and network traffic uses TLS 1.3. | Case records, evidence, attachments and audit logs are encrypted at rest and in transit. |
| Purpose | FocusOSHR presents itself as an HR employee-relations platform covering case management, workplace investigations, communications, compliance monitoring and employee engagement. | SentinelOps is an Australian investigation case management and operational intelligence platform. |
| Security | The security page states that data is encrypted with AES-256 at rest and TLS 1.3 in transit, and that database tables use row-level security policies. | Data is encrypted in transit and at rest, with cryptographically chained tamper-evident audit logs. |
| Support | Support ranges from community and a self-service knowledge base on Free to email on Starter and priority email/chat on Professional. | SentinelOps offers a 30-minute investigator-led walkthrough and discovery calls. |
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FocusOSHR suits solo practitioners, growing HR teams, and teams or departments managing employee relations cases and investigations. Enterprise is the tier with SSO/SAML, SCIM, payroll and benefits integrations, and a dedicated success manager.
It is intended for Australian enterprise, government, and regulated-industry organisations, including security, HR, financial crime, insurance, and investigative consultancy teams. It suits teams that need case workflows and evidence controls.