Tyler CAD
Tyler CAD provides dispatch software for law enforcement, fire, and EMS agencies, from single-agency centers to multi-agency operations.
What Tyler CAD is
Tyler CAD provides dispatch software for law enforcement, fire, and EMS agencies, from single-agency centers to multi-agency operations. Enterprise CAD is a cloud-hosted option for multi-jurisdictional dispatching, while CAD Pro belongs to Tyler’s Public Safety Pro suite and gives dispatchers, responders, and command staff access to real-time data. Enterprise CAD includes proximity dispatching, silent dispatching, real-time scene information, and automatic vehicle location. Its Esri ArcGIS mapping supports geo-verified addresses and estimated arrival time data. Call information can be shared across dispatchers, responders, disciplines, and jurisdictions, with exchange settings configurable by discipline and jurisdiction. Listed integrations include text-to-911, RapidSOS, ASAP, Esri GIS, Carbyne video calling, and TeleStaff shift management. Tyler describes its CAD offerings as supporting Next Generation 911 requirements, including text-to-911. The company says its solutions serve communities ranging from large metropolitan areas to small towns. Listed platforms include self-hosted, web, and Windows. Pricing is not publicly listed; product pages direct prospective customers to request a demo or contact Tyler.
Good
- Supports law enforcement, fire, and EMS dispatch.
- Includes automatic vehicle location and proximity dispatching.
- Shares call information across disciplines and jurisdictions.
- Offers text-to-911 and listed public-safety integrations.
Watch out
- Pricing is not publicly listed.
- A demo or direct contact is needed for pricing information.
- Enterprise Public Safety specifications list Windows Server 2019 or 2022.
Who it suits
Tyler CAD is intended for law enforcement, fire, and EMS agencies, including organizations needing multi-agency or multi-jurisdictional dispatch. Tyler says its solutions serve both large metropolitan areas and small towns.
Verdict
Tyler CAD offers dispatch options for single and multi-agency settings, with mapping, live vehicle location, and cross-jurisdiction information sharing. Agencies must request pricing rather than compare a published price.
Plans and prices
From Tyler CAD's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Tyler CAD (Enterprise CAD and CAD Pro) | Priced on request | No public price listed; request a demo |
| Tyler CAD Pro | Priced on request | Pricing requires contacting Tyler; no public price shown |
| Tyler Enterprise CAD | Priced on request | Pricing requires contacting Tyler; no public price shown |
The facts
Each one read from Tyler CAD's own pages, with the date it was checked.
What it does
- Agency size
- Tyler says its CAD solutions serve communities ranging from metropolitan areas with populations over half a million to small towns with fewer than 50 sworn officers.checked 7 Oct 2026
- API and SDKs
- The reviewed public CAD product pages do not describe a general public CAD API or SDK; they do mention specific integrations, including RapidSOS and NCIC.checked 21 Oct 2026
- CAD Pro
- CAD Pro is positioned for mid-sized and smaller communities that need dispatch capabilities for law enforcement, fire, and EMS.checked 21 Oct 2026
- Cross-agency sharing
- Enterprise CAD shares call information between dispatchers, responders, disciplines, and jurisdictions, with information exchange configurable by discipline and jurisdiction.checked 7 Oct 2026
- Deployment
- Tyler describes Enterprise CAD as a cloud-hosted solution; its public CAD overview does not document a self-hosted installation option.checked 21 Oct 2026
- Developer documentation
- The reviewed public CAD pages describe product capabilities but do not link to public developer documentation or SDK guides.checked 21 Oct 2026
- Dispatch features
- Enterprise CAD includes proximity dispatching, real-time scene information, silent dispatching, and automatic vehicle location.checked 7 Oct 2026
- Documentation and support
- The public product material provides brochures and demo/contact routes, but the reviewed pages do not expose detailed administrator documentation or system requirements.checked 21 Oct 2026
- Enterprise CAD
- Enterprise CAD is positioned for large call volumes and multi-jurisdictional dispatch across police, fire, and EMS agencies.checked 21 Oct 2026
- Feature: mobile access
- Field responders can use Tyler mobile solutions on mobile data terminals, tablets, and smartphones.checked 21 Oct 2026
- Feature: multi-jurisdiction dispatch
- Enterprise CAD supports multi-jurisdictional dispatch for law enforcement, fire, and EMS.checked 21 Oct 2026
- Feature: NG911 messaging
- Tyler describes its Enterprise CAD as supporting Next Generation 911 requirements, including text and video messaging.checked 21 Oct 2026
- Feature: unit recommendations
- The product can recommend units automatically based on proximity and available resources.checked 21 Oct 2026
- Geographic footprint
- Tyler says its CAD solutions are installed in 44 U.S. states, Bermuda, and Guam.checked 21 Oct 2026
The company
- Company background
- Tyler says it began its exclusive focus on the public sector in 1998 and lists its corporate headquarters in Plano, Texas.checked 7 Oct 2026
- Company founded
- Tyler Technologies states that it was founded in 1966.checked 21 Oct 2026
- Company founding
- Tyler’s company facts page states that the company was founded in 1966.checked 7 Oct 2026
- Company headquarters
- Tyler Technologies lists its corporate headquarters in Plano, Texas.checked 21 Oct 2026
- Company legal name
- The company identifies itself as Tyler Technologies, Inc.checked 21 Oct 2026
- Company retention claim
- Tyler's CAD product page states that its CAD solutions have a 98% client retention rate.checked 21 Oct 2026
- Founded
- 1966checked 28 Sep 2026
Where it runs
- Feature: GIS mapping
- Tyler describes Enterprise CAD as including embedded Esri GIS integration.checked 21 Oct 2026
- Feature: RapidSOS
- Tyler says Enterprise CAD includes RapidSOS capabilities for access to caller location data.checked 21 Oct 2026
Money
- Feature: response plans
- Dynamic response plans can provide dispatchers with real-time updates.checked 21 Oct 2026
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