Luminote
Luminote records client calls, summarizes conversations, drafts follow-up emails, and sends information into a CRM.
What Luminote is
Luminote records client calls, summarizes conversations, drafts follow-up emails, and sends information into a CRM. Its Meeting Bot joins Zoom, Microsoft Teams, and Google Meet, with calendar invitations, speaker identification, and live captions in Polish and English. Recording works on web, iOS, Android, and PWA, including offline capture and MP3, M4A, or WAV uploads. The recorder transcribes in 11 languages. Luminote identifies 14 buying and risk-signal categories, linking each to a transcript quote and timestamp. Follow-up emails can be sent through Gmail or Outlook, with six listed styles. The service lists 24 native CRM integrations, bidirectional synchronization, custom field mapping, and connections to calendars, collaboration tools, and a REST API with webhooks. Data is hosted in the EU, conversations are not used to train AI models, and users can delete recordings, transcripts, or accounts. Plans include a 14-day Pro-feature trial, Basic at 180 PLN a month, Pro at 380.00 PLN, and custom Enterprise.
Good
- Meeting Bot joins three major platforms
- Offline recording across web and mobile
- Transcription in 11 languages
- 24 native CRM integrations
- EU data hosting stated
Watch out
- Basic excludes Meeting Bot and selected features
- Basic allows one CRM connection
- Trial lasts 14 days
Who it suits
Luminote is aimed at sales representatives, sales managers, founders, and solo sellers handling client conversations. It suits teams that need transcription, sales signals, follow-ups, and CRM synchronization.
Verdict
Luminote connects conversation capture with sales analysis, follow-up email, and CRM workflows. The main decision points are plan limits, supported integrations, and whether its sales-focused signals match your process.
Plans and prices
From Luminote's own pricing page, checked 4 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Trial | Free | 2,000 recording minutes · full Pro features · all CRM integrations · no credit card · 14 days |
| Basic | zł180 a month | 800 transcription minutes/month · 300 smart replies/month · 1 CRM connection · no Meeting Bot, Offer Tracking, or MEDDIC · per user |
| Pro | zł380 a month | 2,000 transcription minutes/month · 2,000 smart replies/month · unlimited CRMs and stakeholders · per user |
| Enterprise | Priced on request | 25+ organizations · unlimited minutes · SSO · custom CRM connectors · SLA 99.95% · Custom |
The facts
Each one read from Luminote's own pages, with the date it was checked.
What it does
- Cloud storage
- The integrations page describes cloud recording storage with AES-256 encryption and Row-Level Security.checked 4 Oct 2026
- CRM integrations
- The integrations page lists 24 native CRM integrations, including HubSpot, Salesforce, Pipedrive, Livespace, Firmao, and Zoho, with bidirectional sync and custom field mapping.checked 4 Oct 2026
- Lumi drafts follow-up emails and supports sending through Gmail or Outlook; the features page lists six email styles.checked 4 Oct 2026
- Intended users
- The maker describes Luminote for sales representatives, sales managers, and founders or solo sellers who handle client conversations.checked 4 Oct 2026
- Meeting capture
- Its Meeting Bot joins Zoom, Microsoft Teams, and Google Meet, with calendar auto-invitation, speaker identification, and live captions in Polish and English.checked 4 Oct 2026
- Notable limits
- Basic includes one CRM connection and excludes Meeting Bot, Offer Tracking, and MEDDIC; Pro includes unlimited CRM connections and stakeholders.checked 4 Oct 2026
- Other integrations
- The integrations page lists Zoom, Microsoft Teams, Google Meet, Google Calendar, Microsoft 365, Gmail, Outlook, Slack, Notion, and a REST API with webhooks.checked 4 Oct 2026
- Product
- Luminote records client calls, summarizes them, drafts follow-up emails, and sends information into a CRM.checked 4 Oct 2026
- Recording retention
- Ephemeral recording mode automatically deletes audio and transcripts after 15 minutes, leaving structured results such as tasks, signals, and summaries.checked 4 Oct 2026
- Sales intelligence
- Lumi identifies 14 categories of buying and risk signals and links each signal to a transcript quote and timestamp.checked 4 Oct 2026
- Security and privacy
- The maker says data is hosted in the EU, conversations are not used to train AI models, and users can delete recordings, transcripts, or their account.checked 4 Oct 2026
- Support
- The maker says every plan includes Polish support and that Enterprise includes DPO support, a dedicated account manager, and implementation.checked 4 Oct 2026
- Transcription
- The voice recorder feature states that it transcribes recordings in 11 languages.checked 4 Oct 2026
- Voice recording
- The recorder is available on web, iOS, Android, and PWA, supports offline recording, and accepts MP3, M4A, and WAV uploads.checked 4 Oct 2026
The company
- Headquarters
- Kraków, Polandchecked 28 Sep 2026
Alternatives to Luminote
- 1
Avoma
Free planAndroidiOSWebAPI8.4From $19 a month - 2
Fellow
Free planAndroidiOSWebAPI8.3From $7 a month - 3
Claap
Free planAndroidiOSWebAPI8.2From €32 a month - 4
Sybill
Free planAndroidiOSWebAPI8.2From $30 a month - 5
FollowUpThen
Free planAndroidiOSWebLinux8.1From $4 a month - 6
JOEY
Free planAndroidiOSWebExtension7.4From $150 a month