Jotform

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Score8.1

Rank#38 of 176

From$39/mo

Free planYes

Runs onWeb, iOS, Android

Summary

Jotform is a form and workflow platform with products including Form Builder, Jotform Apps, Tables, Inbox, Mobile App, Sign, Workflows, and AI Agents. Forms can support quizzes, payment collection, file uploads, multiple embed options, conditional logic, and API access. Jotform lists integrations across CRM, storage, payments, email, and automations, and advertises more than 150 integrations on its homepage. Other capabilities include document templates, audit trails, webhooks, and user authentication. The free Starter plan allows five forms, 100 monthly submissions, 100 MB of upload space, and 500 stored submissions. Starter forms and signed documents include Jotform branding, and users must upgrade to increase Starter limits. Bronze costs $39 per month, with monthly or yearly subscriptions available. Jotform says it uses Google Cloud and AWS and complies with GDPR and CCPA. Data is encrypted for HIPAA-enabled forms and submitted PHI; HIPAA features are available on Gold and Enterprise. Enterprise is the only multiuser plan and includes enhanced security, custom domains, and SSO. Support includes tickets, a Help Center, FAQs, guides, videos, and academy content.

Who it is for

Jotform suits people and organizations building forms, collecting submissions or payments, and connecting form workflows to other services. Teams needing multiuser access should note that Enterprise is the only multiuser plan.

What is good

Starter plan includes five forms.
Supports quizzes, payments, and file uploads.
Provides conditional logic and API access.
Offers integrations across several service categories.

What to know first

Starter forms and signed documents carry Jotform branding.
Starter limits require an upgrade to increase.
Enterprise is the only multiuser plan.
HIPAA features are limited to Gold and Enterprise.

Verdict

Jotform combines form creation with workflow and document tools, alongside a free tier with defined usage limits. Consider its branding and plan limits, especially if multiple users or HIPAA features are required.

Jotform plans and pricing

All plans

Starter Free Free plan; no paid subscription required 5 forms · 100 monthly submissions · 100 MB upload space · 1,000 monthly form views · 500 total submission storage · 10 monthly payment submissions jotform.com · 27 Sept 2026

Bronze $39/mo Billed monthly 25 forms · 1,000 monthly submissions · 1 GB available space · 100,000 monthly form views · 10,000 total submission storage · 100 monthly payment submissions jotform.com · 27 Sept 2026

Bronze Not published 25 forms · 1,000 monthly submissions · 1 GB available space · 100,000 monthly form views · 10,000 total submission storage · 100 monthly payment submissions jotform.com · 22 Sept 2026

Silver $49/mo Billed monthly 50 forms · 2,500 monthly submissions · 10 GB available space · 1,000,000 monthly form views · 25,000 total submission storage · 250 monthly payment submissions jotform.com · 27 Sept 2026

Gold $129/mo Billed monthly 100 forms · 10,000 monthly submissions · 100 GB available space · 10,000,000 monthly form views · 100,000 total submission storage · 1,000 monthly payment submissions jotform.com · 27 Sept 2026

Enterprise Not published Unlimited forms and use · Unlimited submissions · Unlimited Jotform Teams jotform.com · 27 Sept 2026

Compared on no-code app builders

Free plan: Yesjotform.com
Brand controls: Yesjotform.com
Collaboration level: Enterprise is the only multiuser plan; group approvals are available on Gold.jotform.com

Facts

Free plan: Yesjotform.com · 22 Sept 2026
Form limit: 5jotform.com · 22 Sept 2026
Quiz support: Yesjotform.com · 22 Sept 2026
Payment collection: Yesjotform.com · 22 Sept 2026
Embed options: multiplejotform.com · 22 Sept 2026
Native integrations: 200jotform.com · 22 Sept 2026
File uploads: Yesjotform.com · 22 Sept 2026
Free tier branding: Starter forms and signed documents include Jotform branding.jotform.com · 27 Sept 2026
Free tier limits: Users must upgrade to increase Starter plan limits.jotform.com · 27 Sept 2026
Refund policy: A full refund is available when canceling within 30 days of payment.jotform.com · 27 Sept 2026
Billing periods: Subscriptions are available monthly or yearly and renew automatically unless canceled.jotform.com · 27 Sept 2026
Supported currencies: Jotform charges in U.S. dollars or euros depending on location.jotform.com · 27 Sept 2026
Available products: Products include Form Builder, Jotform Apps, Tables, Inbox, Mobile App, Sign, Workflows, and AI Agents.jotform.com · 27 Sept 2026
Integration count: Jotform advertises more than 150 integrations on its homepage.jotform.com · 27 Sept 2026
Integration categories: Integrations cover CRM, storage, payments, email, and automations.jotform.com · 27 Sept 2026
Payment collection: Forms can collect payments directly for products, fees, or donations.jotform.com · 27 Sept 2026
Cloud hosting: Jotform uses Google Cloud and AWS and does not maintain in-house servers.jotform.com · 27 Sept 2026
Privacy compliance: Jotform states that it complies with GDPR and CCPA.jotform.com · 27 Sept 2026
Data encryption: All data is encrypted for HIPAA-enabled forms and submitted PHI.jotform.com · 27 Sept 2026
HIPAA features: HIPAA compliance features are available on Gold and Enterprise plans.jotform.com · 27 Sept 2026
Enterprise administration: Enterprise is the only multiuser plan and includes enhanced security, custom domains, and SSO.jotform.com · 27 Sept 2026
Team support: Enterprise customers can receive a dedicated support team.jotform.com · 27 Sept 2026
General support: Support includes tickets, Help Center, FAQ, guides, videos, academy content, and more.jotform.com · 27 Sept 2026
User base: Jotform says it is trusted by more than 40 million users worldwide.jotform.com · 27 Sept 2026
Template library: Jotform advertises more than 20,000 form templates.jotform.com · 27 Sept 2026