EngageLab

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Score6.9

Rank#6 of 72

Free planNo

Free trialYes

Runs onAndroid, API, iOS, macOS, Web, Windows

Summary

EngageLab is a multi-channel customer engagement platform for businesses working to manage customer interactions, conversions, and retention. Its product range includes Marketing Automation, AppPush, WebPush, OTP, Silent Auth, CAPTCHA, Email, SMS, WhatsApp Business API, and LiveDesk. Marketing Automation provides visual journey design, pre-built templates, AI content generation, customer profiles, and revenue attribution analytics. It can send through AppPush, WebPush, Email, SMS, and WhatsApp. Developer resources include native Android, iOS, Java, and Web SDKs, REST APIs, and plugins for cross-platform development tools. WebPush supports browsers on Windows, macOS, and Android, plus Safari on iOS, and includes a Shopify plugin. Data is stored in Singapore by default, with other available nodes in the United States, Germany, and Hong Kong. EngageLab supports two-factor authentication through Google Authenticator; SSO activation requires contacting sales. Pricing is available on request, and billing varies by product, including usage, DAU scale, MEP scale, and peak request volume. A free trial is listed for AppPush and WebPush.

Who it is for

EngageLab suits businesses seeking customer engagement tools across messaging and automation channels. Its listed industries include financial services, e-commerce, news and media, travel, and gaming.

What is good

Marketing Automation includes visual journey design.
Supports AppPush, WebPush, email, SMS, and WhatsApp.
Provides SDKs, REST APIs, and cross-platform plugins.
Data nodes include Singapore, the United States, Germany, and Hong Kong.

What to know first

Pricing is available only on request.
SSO activation requires contacting sales.
AppPush and WebPush billing depends on DAU scale.
Marketing Automation billing depends on MEP scale.

Verdict

EngageLab offers a broad set of engagement products, with developer resources and data-location options for customers. Review each product’s billing model and contact sales about pricing or SSO activation.

EngageLab plans and pricing

All plans

Marketing Automation Not published MEP scale payment Omnichannel Coverage · 360° Customer View · Visual Campaign Builder · Pre-Built Templates · AI-Optimized Strategies engagelab.com · 4 Oct 2026

Marketing Automation Not published MEP scale payment; Contact Sales Omnichannel coverage · 360° customer view · Visual campaign builder · Pre-built templates · AI-optimized strategies engagelab.com · 20 Sept 2026

Email Not published Pay for usage consumption Email allows sending 50 emails per day engagelab.com · 4 Oct 2026

WhatsApp Not published Pay for usage consumption Multiple Message Types Support · Enterprise Official Account Authentication · End-To-End Encryption Protection engagelab.com · 4 Oct 2026

CAPTCHA Not published Pay by peak request volume Basic plan: 0 hourly verification requests and 0 scenario IDs · Enterprise Custom: customizable engagelab.com · 4 Oct 2026

WebPush Not published DAU Scale Payment 15-Day Free Trial · Unlimited Push Notifications · Unlimited Registered Users · Multiple Domains Supports · Shopify Plugin Supports engagelab.com · 4 Oct 2026

Compared on WhatsApp marketing software

Mobile OS support: ios_and_androidengagelab.com
Mobile analytics: Yesengagelab.com
Behavioral triggers: Yesengagelab.com
Visual journey builder: Yesengagelab.com
A/B testing: Yesengagelab.com
Data export: Yesengagelab.com

Facts

What it does: EngageLab describes itself as a multi-channel customer engagement platform for customer interactions, conversions, and retention.engagelab.com · 4 Oct 2026
Product range: Its listed products include Marketing Automation, AppPush, WebPush, OTP, Silent Auth, CAPTCHA, Email, SMS, WhatsApp Business API, and LiveDesk.engagelab.com · 4 Oct 2026
Marketing automation: Marketing Automation supports visual journey design, pre-built templates, AI content generation, 360° customer profiles, and revenue attribution analytics.engagelab.com · 4 Oct 2026
Messaging channels: Marketing Automation supports AppPush, WebPush, Email, SMS, and WhatsApp as communication channels.engagelab.com · 4 Oct 2026
Integrations: The WebPush product listing states that it supports a Shopify plugin.engagelab.com · 4 Oct 2026
Developer tools: EngageLab documents native Android, iOS, Java, and Web SDKs, REST APIs, and cross-platform plugins including Cordova, React Native, Flutter, Unity3D, and Cocos2d-x.engagelab.com · 4 Oct 2026
WebPush platforms: WebPush supports browser push on Windows, macOS, and Android, as well as iOS in Safari.engagelab.com · 4 Oct 2026
Security certifications: The About page displays certificates labeled DNV and SOC2, and the site describes global compliance including GDPR and PDPA.engagelab.com · 4 Oct 2026
Data residency: Data is stored in Singapore by default, with customers able to select other data nodes including the United States, Germany, and Hong Kong.engagelab.com · 4 Oct 2026
Account security: EngageLab supports two-factor authentication through Google Authenticator, while SSO activation requires contacting sales.engagelab.com · 4 Oct 2026
Support: The pricing page says technical experts help with product setup and usage questions are answered 24/7.engagelab.com · 4 Oct 2026
Notable limits: EngageLab lists AppPush and WebPush billing by DAU scale and Marketing Automation billing by MEP scale, calculated monthly.engagelab.com · 4 Oct 2026
Who it is for: The About page describes EngageLab as serving businesses seeking customer engagement solutions, and lists industries including financial services, e-commerce, news and media, travel, and gaming.engagelab.com · 4 Oct 2026