Connecteam

Connecteam is workforce management software for deskless teams that need scheduling, communication and staff training in one place. It suits employers who want those jobs under one roof; businesses needing offline access should look elsewhere.

Overview

Connecteam brings together three areas of workforce management: day-to-day operations, employee communication, and HR and skills. That breadth can reduce the need to coordinate work across separate tools, especially for teams whose employees spend more time on the move than at a desk. The trade-off is that companies looking only for a shift planner may find a wider platform than they need.

Founded in 2016, Connecteam is headquartered in Israel. It supports smartphones and desktop computers, but requires an internet connection, which rules it out for teams that must keep using the app during outages or in areas without connectivity.

Key features

Operations and scheduling

The Operations Hub combines a time clock and job scheduling with forms and quick tasks. Scheduling supports automatic scheduling, availability collection, time-off management, open shifts and shift swaps. That set gives managers tools for assembling and adjusting coverage, while forms and tasks bring routine operational work into the same app. The employee limit is 30 for the listed Basic hub plans, with per-employee charges for additional users.

Communication and staff information

The Communications Hub includes chat, updates, a directory, surveys, events, a knowledge base and a help desk. It covers both broadcast updates and employee questions, and gives staff a shared place to find team information. The Basic plan is $29/mo billed yearly for the first 30 users; additional users cost $0.5/month each.

HR, training and integrations

The HR & Skills Hub includes time off, courses, quizzes, documents, recognition, rewards, hiring, onboarding and an org chart. Employers that want learning and people-management features alongside daily operations get broader coverage than a scheduling tool alone. Its Basic plan is $29/mo billed yearly for the first 30 users, with additional users at $0.5/month each.

Connecteam lists integrations with ADP Workforce Now, Gusto, QuickBooks Online, Xero, Bamboo HR, Lightspeed Restaurant K series, Square and Wix. It also describes API keys, Zapier API-key authentication, webhooks and OAuth 2.0 for integrations and data transfer. The company says it complies with GDPR, ISO/IEC 27001, SOC 2 and CCPA; its data centers are in Germany (AWS) and the Netherlands (MS Azure).

Pricing

Connecteam has a free plan for businesses with fewer than 10 employees and offers a 14-day free trial without a credit card. The free Limited plan costs $0.00 per free and provides limited feature access, so it is best treated as a small-team entry point rather than a full substitute for a paid hub.

Each Basic hub plan is $29/mo billed yearly for the first 30 users. The Operations Hub charges $0.8/month for each additional user, while Communications and HR & Skills charge $0.5/month per additional user. These prices make a single hub a clear starting point for a business that knows which tools it needs; choosing multiple hubs expands coverage and cost.

There are also broader plans: Basic is $35 a month, Advanced is $59 a month and Expert is $119 a month, each billed for the first 30 users with 30 users included. Enterprise has custom pricing and includes single sign-on and increased API rate limits. The listed paid plans give employers a choice between hub-specific entry plans and higher tiers, but businesses should account for user count and billing terms when comparing them.

Platforms

Connecteam is available on Android, iOS and the web, with an API also supported. The app supports Android 6.0 or later and iOS 15.5 or later. Its mobile and desktop support suits teams that split work between phones and computers, but the internet requirement limits use in disconnected settings.

Who it's for

Connecteam is a strong fit for employers with deskless staff who need scheduling and timekeeping alongside communication, training or HR tools. It is less compelling for a business seeking only basic shift planning, or for workers who need offline access. Teams comparing scheduling products can also browse employee scheduling software, gym staff scheduling software, time and attendance software, attendance tracking software and employee directory software.

Pros and cons

• Pro: Scheduling includes availability collection, open shifts, time off and shift swaps, giving managers several ways to handle coverage in one hub.
• Pro: Communication, HR and training features extend the app beyond shift planning, which can suit employers consolidating several staff workflows.
• Pro: The free plan covers businesses with fewer than 10 employees, and the 14-day trial does not require a credit card.
• Con: The app cannot be used offline, a material limitation for staff without reliable connectivity.
• Con: Basic hub pricing is billed yearly and includes 30 users; additional-user charges can matter as a team grows.
• Con: Teams that need only a rota may not benefit from the extra HR, training and communication scope.

Alternatives

ClockOn is worth considering for eligible new businesses looking for basic payroll and STP, with a free Starter Package lasting up to 12 months or 27 STP submissions.

Findmyshift offers a free plan for very small teams, though its listed limits are five team members, one manager, one week of historical data and one week of forward planning.

7shifts has a free Comp plan for up to 15 employees at one location; its Essentials plan covers 30 employees and unlimited locations, with custom pricing.

Shiftbase provides a free plan for up to 15 employees, with one department and up to five teams, making it an option for smaller groups comparing free scheduling plans.

Sling offers free scheduling for up to 30 users, including time-off requests, available shifts, news sharing and private messaging.

PagarBook may suit Android, iOS or web users who need free attendance marking; its paid subscription is required for salary, PF/ESI or tracking.

Shiftura has a free forever plan for up to five employees.

Zoho Shifts has a free plan for up to 25 users, with basic scheduling, multiple locations, team messaging, break scheduling and time-off requests.

Verdict

Choose Connecteam if you manage deskless employees and want scheduling, communication and HR or training tools in one app. Its breadth is the main reason to choose it; the internet requirement is the clearest reason to look elsewhere, especially for teams that work in disconnected locations.