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ManageEngine ServiceDesk Plus vs OTRS

OTRS

6.3#24 in it change management software
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ManageEngine ServiceDesk Plus plans

  • Standard$13 a month
  • Professional$27 a month
  • Enterprise$67 a month
  • Standard Cloud$10 a month
  • Professional Cloud$21 a month
  • Enterprise Cloud$50 a month

OTRS plans

  • OTRS service packagesPriced on request

Pick ManageEngine ServiceDesk Plus if…

You want what its maker publishes above — check its page for the details.

Pick OTRS if…

It suits customer service, IT service management, and corporate security teams that need ticket queues, a customer portal, and automation. Linux deployment is required for installation.

Charts they share