Intercom
8.5#9 in chatbot buildersFrom $19 a monthAndroidiOSWeb
VisitIntercom vs Zoho Desk
What both publish
| Fact | Intercom | Zoho Desk |
|---|---|---|
| Founded | 2011 | 1996 |
| Free plan | No | Yes |
Intercom plans
- Essential$19 a month
- Advanced$85 a month
- Expert$132 a month
- Fin AI Agent$0.99, paid once
- Fin AI Agent with existing helpdesk$0.99, paid once
- Fin Voice$1.99, paid once
Zoho Desk plans
- FreeFree
- Express₹420 a month
- Standard₹800 a month
- Professional₹1,400 a month
- Enterprise₹2,400 a month
Pick Intercom if…
Intercom suits businesses supporting customers through websites, apps, or product experiences, especially teams that want AI answers alongside agent chat. Advanced and Expert include free Lite seats, while Expert lists SSO, identity management, and HIPAA support.
Pick Zoho Desk if…
You want what its maker publishes above — check its page for the details.
Charts they share
Help desk softwareAI Customer Service SoftwareCustomer Self-Service SoftwareCustomer Service - Midmarket SoftwareMultilingual Customer Support SoftwareCustomer Service - Enterprise SoftwareSocial Media Customer Service SoftwareCustomer Support SoftwareDigital Customer Service PlatformsSelf Service Software