GLPI
9.1#1 in it asset management softwareFrom €19 a monthAndroidiOSWebAPI
VisitGLPI vs Znuny
What both publish
| Fact | GLPI | Znuny |
|---|---|---|
| Integrations | Official integrations include Azure/Entra ID, Google SSO, GLPI Inventory and webhooks. | The product page cites CRM systems, catalogues and databases as third-party systems that can be integrated. |
| Licence | GLPI is distributed under GPL-3.0-or-later and remains free and open source. | The public repository states that Znuny is distributed under the GNU General Public License version 3. |
| Purpose | GLPI is an IT management platform with helpdesk, asset inventory, and service management features. | Znuny is an open-source ticket management and service management platform for help desk, ITSM, customer support, and other service operations. |
| Rating on Gartner Peer Insights | 4.3 out of 5 from 7 ratings | 4.3 out of 5 from 0 reviews shown on the opened page; the page also displays favorable and critical review summaries. |
| Security controls | Cloud infrastructure uses OVH anti-DDoS firewalls, HTTPS-only access, VPN-authenticated maintenance, daily backups and 30-day retention. | Security features include roles and access rights, identity management integration, password policies, encrypted email, SSL data transfer, two-factor authentication, and ownership controls. |
GLPI plans
- Public Cloud€19 a month
- Private Cloud€21 a month
- Custom—
- GLPI Network Basic€100 a month
- Self-hosted Basic€100 a month
- Self-hosted Standard€300 a month
Znuny plans
- Free open-source ZnunyFree
- ZnunyFree
- Silver Hosting$799 a month
- Gold Hosting$1,419 a month
- Platinum Hosting$3,169 a month
- Silver Support$4,499 a year
Pick GLPI if…
GLPI suits organizations that need ticket handling, IT asset records, and service workflows. Cloud and on-premise options address different deployment needs, including teams with specific security or customization requirements and IT staff.
Pick Znuny if…
Znuny suits help desks and service operations that need ticket handling, automation, self-service, and configurable workflows. It may suit organisations wanting to run the platform on their own server or use Znuny hosting.