EasyVista Service Manager
5.7#22 in enterprise service management softwareWebSelf-hosted
VisitEasyVista Service Manager vs Freshservice
Freshservice
7.9#1 in hr case management softwareFrom $19 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | EasyVista Service Manager | Freshservice |
|---|---|---|
| Integrations | Listed integrations include Microsoft Teams, Microsoft Power BI, Slack, Okta, SAP, Splunk, and TeamViewer. | Freshworks says its marketplace has thousands of apps and its broader ecosystem exceeds 1,200 enterprise apps. |
| Purpose | EV Service Manager is an AI-enhanced ITSM platform connecting service desk and operations for automation and proactive service delivery. | Freshservice is an AI-powered IT management solution designed to simplify employee experiences. |
EasyVista Service Manager plans
- Standard EditionPriced on request
- Professional EditionPriced on request
- Enterprise EditionPriced on request
Freshservice plans
- Starter$19 a month
- Growth$49 a month
- Pro$99 a month
- EnterprisePriced on request
Pick EasyVista Service Manager if…
It suits enterprises coordinating IT service operations, including organizations in manufacturing, education, public sector, financial services, and healthcare. It may also fit teams extending service management to HR or facilities.
Pick Freshservice if…
Freshservice suits IT teams managing employee support, assets, and IT operations. It also describes service management for enterprise departments such as HR and Legal.