18.2
Twilio Segment is a customer data platform for collecting data from web and mobile sources, building customer profiles and putting audiences to use across channels.
Free planAndroidiOSWeb
Best Communications Platforms as a Service in 2026
If you’re building communication features into a product or service, communications platforms as a service offer programmable capabilities to compare. Compared on are channels supported, programmable messaging, video and voice, phone number support, and SDK platforms. Webex App, 8x8 Communications APIs and Bandwidth Messaging API are among the options named here. Consider which channels and development platforms…
27.9
8x8 Communications APIs lets developers build programmable voice, messaging, and video into applications.
Free planAndroidiOSWeb
37.8
Webex App combines messaging and meetings across web, Windows, macOS, iOS, and Android.
Free planAndroidiOSWeb
- 4
Gupshup
Gupshup provides conversational AI for marketing, commerce, and customer support automation.
Free planWebAPI7.2Free plan - 5
Exotel Contact Center
Exotel Contact Center is a cloud platform for managing inbound and outbound calls alongside messaging, chatbot interactions, social media engagement,…
WebAPILinuxmacOS7.0 - 6
Infobip Voice API
Infobip Voice API gives developers tools to add voice calls to mobile and web applications, including calls to landlines and mobile phones.
Free planAndroidiOSWebAPI6.9Free plan - 7
Plivo Voice API
Plivo Voice API lets developers add programmatic calling and interactive voice functions to web and mobile applications.
AndroidiOSWebAPI6.9From $1,000 a month - 8
Telnyx Voice API
Free planAndroidiOSWeb6.9From $500 a month - 9
EnableX Video API
EnableX Video API provides SDKs, REST endpoints and WebRTC media servers for adding video calling, recording and streaming to websites and apps.
Free planAndroidiOSWebAPI6.8Free plan - 10
Orbit by Devotel
Orbit by Devotel provides an RCS API for sending rich business messages, including cards, carousels and suggested replies or actions.
Free planWebAPISelf-hosted6.8Free plan - 11
Exotel Contact Center
Exotel Contact Center is a paid platform for managing inbound and outbound calls together with digital customer conversations.
AndroidiOSWebAPI6.7 - 12
Twixor
Twixor is a conversational platform for enterprises that brings together AI, journey automation, API connectivity, rich messaging, and analytics.
Free planWebAPISelf-hosted6.2Free plan - 13
Airtel IQ
Airtel IQ brings voice, SMS, and WhatsApp into a business communications offering available through web and API platforms.
WebAPI5.9 - 14
Dollu CCaaS
Dollu CCaaS is a contact-center platform combining inbound and outbound voice, web chat, email, WhatsApp, SMS, RCS, and social messaging in one…
WebAPI5.7 - 15
Telesign Communications Platform
Telesign Communications Platform provides APIs for customer communications, verification, and identity insights.
WebAPI5.7 - 16
ValueFirst RCS Business Messaging
ValueFirst RCS Business Messaging lets businesses send branded, conversational messages through RCS.
WebAPI5.7 - 17
Sinch APIs
AndroidiOSWeb5.4 - 18
Vonage Communications APIs
AndroidiOSWebLinux5.4 - 19
Bandwidth Communications APIs
AndroidiOSWeb5.3 - 20
Kaleyra Voice API
Kaleyra Voice API is a programmable calling service for businesses that need voice features inside apps and websites.
API5.1 - 214.9
- 224.9
- 234.8
- 244.6