Orbit by Devotel
Orbit by Devotel provides an RCS API for sending rich business messages, including cards, carousels and suggested replies or actions.
What Orbit by Devotel is
Orbit by Devotel provides an RCS API for sending rich business messages, including cards, carousels and suggested replies or actions. It can check whether recipients support RCS and retry through SMS when RCS is unavailable, provided the organization has enabled its fallback chain. The platform also describes channels including SMS, voice, video, WhatsApp and email. An RCS send can include up to 11 suggestion chips, and a carousel can contain 2–10 cards. Its Pay-as-You-Go plan has no monthly fee or minimums; customers pay for sending with pre-pay credits. The plan includes typed Node and Web SDKs, webhooks with signature verification and a real-time analytics dashboard. Orbit supports API, self-hosted and web use. The company says production data is processed in the EU, with a primary workload in Belgium and a disaster-recovery read replica in London; US-only, UK-only and APAC-only residency are not offered. Its SOC 2 Type II audit is in planning, and it has not completed a third-party SOC 2 audit.
Good
- Sends RCS cards, carousels and suggested actions
- Can retry via SMS when fallback is enabled
- Includes typed Node and Web SDKs
- Offers webhook signature verification
- Pay-as-You-Go has no monthly fee or minimums
Watch out
- SMS fallback must be enabled organization-wide
- US-only, UK-only and APAC-only residency are unavailable
- Third-party SOC 2 audit is not complete
- Pay-as-You-Go support is community and best-effort email
Who it suits
Orbit is intended for developers and communications teams at businesses ranging from local shops to global enterprises. It may suit teams building messaging workflows that use RCS and other listed channels.
Verdict
Orbit combines RCS messaging with developer tools and a broader set of messaging channels. Review its fallback requirements, regional data limits and audit status before adopting it.
Plans and prices
From Orbit by Devotel's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Pay-as-You-Go | Free | All channels · 2 team members · unlimited usage-billed AI agents · visual flow builder · signed webhooks · Node/Web SDKs · analytics · auto-top-up caps · Prepaid usage; no monthly fee or minimum |
| Enterprise | Priced on request | Dedicated capacity · SMPP binds · 99.9% SLA · SSO/SAML/SCIM/RBAC · audit logs · data residency · on-prem/private cloud · dedicated support · Negotiated volume rate cards |
The facts
Each one read from Orbit by Devotel's own pages, with the date it was checked.
What it does
- AI agents
- Built-in AI agents can conduct conversations, qualify leads and hand interactions to human staff.checked 15 Oct 2026
- Compliance status
- SOC 2 Type II auditing is planned; ISO 27001 is mapped to controls but certification has not been pursued.checked 15 Oct 2026
- Crunchbase legal name
- Crunchbase identifies Devotel’s legal name as Devoted Trade LLC and lists its operating status as active.checked 15 Oct 2026
- Data residency
- Orbit says production data is processed in the EU, with its primary workload in Belgium and a disaster-recovery read replica in London; US-only, UK-only, and APAC-only residency are not yet offered.checked 30 Sep 2026
- Developer tools
- The Pay-as-You-Go plan includes typed Node and Web SDKs, webhooks with signature verification, and a real-time analytics dashboard.checked 30 Sep 2026
- Documentation depth
- The documentation index contains extensive guides for channels, AI agents, campaigns, flows, numbers, verification, billing, webhooks, security and compliance.checked 15 Oct 2026
- Hosting
- Production workloads run on Google Cloud in Belgium, with a disaster-recovery read replica in London.checked 15 Oct 2026
- Integrations
- Orbit's customer-data features list syncing profiles and traits with HubSpot, Salesforce, Snowflake, and BigQuery.checked 30 Sep 2026
- Integrations directory
- Orbit lists Salesforce, HubSpot, Pipedrive, Zendesk, Jira, Intercom, Google Workspace, Microsoft 365, Calendly, DocuSign, Shopify, WooCommerce, Slack, Zapier, n8n and Segment connectors.checked 15 Oct 2026
- Intended users
- Devotel describes Orbit as serving businesses from local shops to global enterprises and says it is built for developers and communications teams.checked 30 Sep 2026
- MCP extensibility
- The official MCP server exposes Orbit operations to clients such as Claude Desktop, Cursor, VS Code and custom MCP hosts.checked 15 Oct 2026
- MCP license
- The official Orbit MCP server repository is publicly available under the MIT license.checked 15 Oct 2026
- Messaging channels
- Orbit describes a unified platform covering SMS, voice, video, WhatsApp, RCS, email, and additional channels.checked 30 Sep 2026
- Notable outage fix
- The September 6, 2026 changelog records fixes for WhatsApp Flow database hiccups, expired-token handling and voice provisioning errors.checked 15 Oct 2026
- Operational limitation
- Live sending and higher limits require identity verification (KYC), and accounts must prepay credits before live traffic.checked 15 Oct 2026
- Pricing limitation
- International rates vary by destination and carrier, while volume rate cards require a request or tenant-specific configuration.checked 15 Oct 2026
- Pricing model
- Public US starter rates include $0.0075 per SMS segment, $0.01 per RCS message, $0.014 per voice minute, $1.00 per 1,000 emails and $0.01 per number lookup.checked 15 Oct 2026
- Public API
- The documentation index covers API authentication, channel endpoints, campaigns, flows, contacts, numbers, verification, analytics, billing and webhooks.checked 15 Oct 2026
- Rating on G2
- 0.0 out of 5 from 0 reviews; Orbit is listed as a Devotel product but G2 says there are insufficient reviews for buying insight.checked 15 Oct 2026
The company
- Company legal entity
- Orbit’s footer identifies Devotel UK LTD, company number 15550931, registered in England and Wales, with a Wokingham registered office.checked 15 Oct 2026
- Crunchbase headquarters
- Crunchbase lists Devotel’s headquarters in London, England, United Kingdom, with a 51–100 employee range.checked 15 Oct 2026
- Devotel company profile
- LinkedIn lists Devotel as privately held, founded in 2018, headquartered in Wilmington, with 51–200 employees.checked 15 Oct 2026
- Headquarters
- Devotel says it is headquartered in Istanbul and operates with a globally distributed engineering team.checked 30 Sep 2026
- Orbit company profile
- LinkedIn lists Orbit as a telecommunications product founded in 2024, headquartered in Wokingham, England, with 11–50 employees.checked 15 Oct 2026
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