Best AI Customer Service Software in 2026 · page 2
- 26
Decagon
WebAPI6.0 - 27
Cognigy
WebAPISelf-hosted5.9 - 28
Gladly
WebAPI5.9 - 29
Zendesk AI Agents
Zendesk AI Agents is a paid customer-service offering for handling support conversations across social, web, mobile, voice, email, and messaging channels.
Web5.8From $228 a year - 30
AgentDesk
AgentDesk is an open-source AI customer support system that combines live chat, knowledge retrieval, ticket workflows, and human handoff.
WebAPISelf-hosted5.7 - 31
Dixa
API5.7From €89 a month - 32
Forethought Solve
Forethought Solve is an AI agent for customer support that handles inquiries across chat, email, voice, SMS, Slack, mobile, and API.
WebAPI5.7 - 33
Hiver
API5.7From $25 a month - 34
Richpanel
API5.7From $0.20 a month - 355.7From $25 a month
- 36
Parloa
WebAPI5.6 - 37
PolyAI
WebAPI5.6 - 38
Sierra
Web5.6 - 39
DropResolve
Web5.3From €39 a month - 40
Kindly
AndroidiOSWeb5.3