SuperSmart Moving

SuperSmart Moving is software for moving companies managing sales, office operations, customers, and crews. It suits businesses looking to coordinate a move from first inquiry through dispatch. The free edition gives technically capable teams a self-hosted option; the paid plan adds updates and direct maintainer access but is application-only and limited-seat.

Overview

Lead intake, estimates, job and inventory management, scheduling, payment processing, customer communication, documents, and dispatch come together in a workflow designed for moving businesses. That scope is a strong fit for companies wanting one system across office and crew work, rather than a general-purpose CRM. The trade-off is the plan model: Community is self-hosted and unsupported, while access to the paid Sustaining Partner plan is limited.

Key features

Leads, estimates, and scheduling

Lead intake detects duplicates, uses location-aware fields, and can autocomplete from client history, helping staff avoid redundant records and speed up repeat-customer entry. The estimate builder handles rate cards, California double-drive-time, and travel charges beyond 60 miles, then produces a PDF. Those pricing rules make it especially relevant to movers whose estimates need to reflect them.

Capacity-aware scheduling shows how many movers are booked and available for a selected date. That gives office staff a view of crew capacity when planning jobs, rather than treating the calendar as a list of appointments alone.

Documents and moving-day communication

Document modules cover bills of lading, change orders, releases, damage reports, and storage agreements. Multiple signatures and emailed PDFs support paperwork that needs customer sign-off and a shareable copy. The dispatch board shows crew progress in real time, and customers can receive an on-the-way SMS with live GPS tracking. This joins office coordination with customer updates, though those features are most useful to companies ready to manage their process in the platform.

Connected services and providers include RingCentral, Supermove, Stripe, Twilio, SendGrid, Google Maps, and Google Firebase. The privacy policy describes HTTPS/TLS in transit, encryption at rest for sensitive fields, role-based access controls, and regular updates and monitoring; it also says data is not used for advertising or sold to data brokers.

Pricing

Community: Free forever. This open-source, AGPL edition is self-hosted and provided as-is, with no support. It is the sensible choice for teams able to handle deployment and maintenance themselves; businesses that need vendor help should not treat it as a supported free tier.

Sustaining Partner: $1,999/ year. Application required and limited seats; includes updates on release and a direct line to the core maintainer. It fits moving companies that want maintainer access and updates and can qualify for a seat. The annual commitment and restricted availability make it a less straightforward option than an openly available subscription. A demo using a prospect's own data is offered with no credit card required.

Platforms

SuperSmart Moving is available on Android, iOS, and web, with a self-hosted deployment option. That combination spans mobile use and browser-based office work while allowing organizations to host the Community edition themselves.

Who it's for

Moving companies with workflows involving office staff, customers, and crews are the intended audience. It is particularly well suited to teams that need specialized estimating rules, capacity-aware crew scheduling, move documents, and customer updates in one workflow. It is a weaker fit for businesses that require included support on a free plan or need a paid plan without an application and seat limits.

Pros and cons

• Pros: The workflow spans lead intake, estimates, documents, scheduling, dispatch, and customer communication, reducing the need to cover those moving-specific tasks with separate tools.
• Pros: Estimating accounts for California double-drive-time and travel charges beyond 60 miles, useful for companies whose pricing depends on those rules.
• Pros: A free, self-hosted Community edition is available, and the privacy policy describes encryption, access controls, and no ad use or data-broker sales.
• Cons: Community is as-is with no support, so teams need to be prepared to run it themselves.
• Cons: The $1,999/ year Sustaining Partner plan requires an application and has limited seats, which restricts access to its updates and direct maintainer line.

Alternatives

Moving Company Software is the category directory for comparing moving-business tools. Consider Moverbase if a free plan with unlimited users and free setup and training is more important than SuperSmart's self-hosted, unsupported Community edition; Mover FREE is capped at 10 quotes or jobs per month and 20MB of storage. Move and Store may suit teams that want unlimited jobs, quotes, CRM, payments, and storage records on its free plan, accepting a 5% application fee.

GS Bilty, Tryoup, Movegistics, MoveitPro+, SecureCrews, and Chariot are other options to compare.

Verdict

SuperSmart Moving is a compelling fit for moving companies that want lead management, specialized estimates, paperwork, crew scheduling, and customer-facing dispatch updates under one roof. Its free edition is genuinely free but leaves support and hosting to the operator; the paid plan adds maintainer access and updates at $1,999/ year, subject to application and limited seats. Choose it if those moving-specific workflows matter more than open access to paid support; look elsewhere if you need a supported free plan or a paid option without access restrictions.