Schedly

Schedly is an appointment scheduling platform for individuals, teams, and service businesses. It suits operators who need booking, staff coordination, reminders, and payment collection in one system. Its free plan is useful for a small, tightly bounded setup; expanding beyond one seat or one service requires Pro.

Overview

Schedly combines customer-facing booking pages and embeddable forms with staff calendars, reminders, calendar connections, and online payments. That breadth makes it relevant to both solo appointment-based work and teams routing bookings among staff. Unlimited bookings on Free is a meaningful allowance, but the one-seat, one-service, one-location, and one-calendar caps sharply limit how much of the platform a growing operation can use without upgrading.

Key features

Booking and reminders

Customers can schedule through online booking pages or embedded forms, and group bookings are supported. Automated email, SMS, or WhatsApp reminders give businesses options for nudging customers ahead of appointments; this is useful when missed appointments are costly, though the free-plan description does not give a reminder quota.

Team workflows and calendars

Staff calendars, round-robin meetings, and routing logic help direct bookings across a team rather than leaving every appointment with one person. Google Calendar and Outlook have two-way sync, which can keep schedules aligned in both systems. Apple Calendar and other calendar connections are also listed, but the free plan permits only one calendar connection.

Payments and integrations

Customers can pay online at booking, with Stripe, PayPal, Square, and Mollie among the listed payment integrations. Connections to Zoom, Google Meet, Microsoft Teams, HubSpot, Salesforce, Zapier, and Mailchimp extend Schedly into meeting and business workflows. API access is included with Pro, making that tier the relevant option for teams that need it.

Mobile, security, and support

The mobile app can manage bookings, staff schedules, availability, customer details, and payments from a phone; a Chrome extension provides booking access and schedule management from the browser toolbar. Schedly says it encrypts data in transit with TLS 1.3 and at rest with AES-256. Its ISO 27001 status is aligned, with the formal certification audit in progress. A HIPAA Business Associate Agreement is a Pro add-on, while SOC 2 Type II reports are available to enterprise customers under NDA. Support is basic on Free and premium 24/7 on Pro and Enterprise.

Pricing

• Free: free. Includes one user seat, one service or event type, one location, and one calendar connection, with unlimited bookings. It fits a solo operator testing a single-service setup, but the caps rule it out for a multi-person team or a business with several offerings or locations.
• Pro: $7.50 a month. The plan states $7.50/user/month billed $90 per user yearly; it also states $9/user/month or $90/user/year. Pro adds unlimited services or event types, locations, and calendar connections, team management, and API access. It is the practical tier for teams or businesses that have outgrown Free. The differing monthly-price statements make the monthly term worth checking before choosing it.
• Enterprise: custom pricing. Volume discounts, custom SLAs, white-glove setup, a dedicated account manager, custom integrations, and SSO target organizations with deployment or support needs beyond Pro. A price is not given.

The pricing note mentions a 7-day trial, while the free-trial field says no; the trial terms are therefore unclear. Free remains a plan rather than a time-limited trial.

Platforms

Schedly is available on Android, iOS, and web, with an API and browser extension also listed. The mobile app's booking, staff, customer, and payment management is useful for handling schedule changes away from a desk; the extension offers a browser-toolbar route to bookings and schedule management.

Who it's for

Schedly is a good fit for service businesses that want appointment booking, staff scheduling, reminders, and payment collection together, particularly once multiple services, locations, or calendars make Pro worthwhile. It is less compelling for a solo provider who needs several service types or calendar connections but wants to remain on a free plan, since those limits apply even when booking volume is unlimited.

Pros and cons

• Pro: Unlimited bookings on Free lets a single-seat, single-service operation accept appointments without a booking-count cap.
• Pro: Round-robin scheduling, routing logic, and team calendars support distributing appointments among staff.
• Pro: Booking-time payments and several payment integrations can bring collection into the appointment flow.
• Con: Free's one-seat, one-service, one-location, and one-calendar limits leave little room for a growing operation.
• Con: Pro's monthly price is presented as both $7.50 and $9 per user, so the monthly billing figure is not consistent.
• Con: The 7-day trial note conflicts with the stated absence of a free trial, leaving trial availability unclear.

Alternatives

For a narrower focus on reminders, Remindlo has a free plan with 10 SMS monthly, limited email sending, and email support; its Starter plan is £19 a month and includes 75 SMS monthly. Choose it if that defined reminder allowance is a better fit than Schedly's broader scheduling toolkit.

QuickIntell QuickEHR Appointment Reminders has a free QuickEHR core EHR software plan, with optional AI modules and revenue-cycle-management services priced separately and possible third-party charges. It is the alternative to consider when that core EHR offering is the priority.

Rivvi has a free plan for up to three people with 500MB of data, workspace chat and files, Microsoft 365 and Google Workspace, a Teams app, and a HIPAA BAA. It is a different option for a small team seeking that combination of workspace tools and BAA.

AppointmentReminders.com starts with an Express plan at $11.95 a month for 100 reminders monthly; optional HIPAA compliance and integration service cost extra. Pick it if that reminder volume and a reminder-focused plan better match your needs.

GoReminders is another option to compare for appointment reminders.

Teletask offers a custom quote based on annual message volume, selected features, and custom integrations, with unlimited users and administrators. It may suit organizations seeking a tailored proposal rather than Schedly's fixed Free and Pro tiers.

GReminders has a Basic plan with 100 email reminders monthly, one connected calendar, and one event type; Standard costs $10 a month and includes one user and 320 email reminders monthly. Consider it if those reminder and calendar limits suit the job better than Schedly's broader feature set.

MedSiteAI is an alternative to consider.

For category-specific comparisons, see SMS Appointment Reminder Software, Sales Appointment Scheduling Software, Interview Scheduling Software, AI Scheduling Assistants, and Appointment Scheduling Software.

Verdict

Choose Schedly if you run an appointment-based business and want booking, team coordination, reminders, calendar sync, and payments under one roof, with Pro available as services or staff needs expand. Its strongest case is the breadth of those workflows alongside unlimited free bookings. Look elsewhere if you need multiple seats or services at no cost, or if an unclear monthly Pro price makes predictable budgeting essential.