Reply.io
Reply.io is a sales engagement and cold email outreach platform for businesses and sales teams.
What Reply.io is
Reply.io is a sales engagement and cold email outreach platform for businesses and sales teams. It supports multichannel sequences across email, LinkedIn, WhatsApp, SMS, and calls, with other channels connected through Zapier. Its AI SDR, Jason, is described as finding prospects, sending personalized messages, and managing responses. Reply advertises access to more than 1 billion global B2B contacts with data and intent signals. Plans cover email outreach, multichannel campaigns, agency workspaces, and AI SDR options. Email Volume costs $59 a month per user when billed annually, with pricing varying by active contacts; mailbox counts depend on a Fair Usage Policy. A 14-day free trial includes core features such as the B2B database, sequences, reports, API, integrations, and AI features. There is no free plan. Reply is available on the web and as an extension, and lists API, MCP, and webhooks for connecting workflows. It names integrations including Salesforce, HubSpot, Pipedrive, Copper, Close, Zapier, and Make. The company was founded in 2014 and has offices in the United States, Canada, and Ukraine.
Good
- Sequences span email, LinkedIn, WhatsApp, SMS, and calls.
- Jason is described as finding prospects and managing responses.
- 14-day free trial includes core features.
- Lists API, MCP, and webhooks.
Watch out
- No free plan.
- Email Volume mailbox counts are subject to Fair Usage Policy.
- Email Volume pricing varies by active contacts.
- Email Volume price is per user/month, billed annually.
Who it suits
Reply.io suits businesses, founders, marketers, sales teams, and SDR teams running outbound campaigns across multiple channels. Its agency and AI SDR plans may also suit teams seeking client workspaces or AI-assisted outreach.
Verdict
Reply.io combines multichannel sequences, prospect data, and AI SDR options for outbound sales work. Compare plan structure and usage terms, especially active-contact pricing and mailbox limits, before choosing a tier.
Plans and prices
From Reply.io's own pricing page, checked 5 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Email Volume | $59 a month | Unlimited emails to active contacts · mailbox count subject to Fair Usage Policy · 50 live data credits/month · LinkedIn $69/mo/acct and Calls & SMS $29/mo/acct · Billed annually; per user/month; price varies by active contacts, starting at 1,000 active contacts/month. |
| Multichannel | $89 a month | 10 mailboxes · unlimited active contacts and emails · 50 live data credits/month · email, LinkedIn, calls, SMS, WhatsApp semi-automation, and Zapier channels · Billed annually; per user/month. |
| Agency Core | $210 a month | Multiple client workspaces · unlimited clients and users · unlimited mailboxes and warm-up · agency dashboard · role-based access control · live chat and email support · Starts from $210/month. |
| Agency AI SDR | $500 a month | Everything in Agency Core · LinkedIn and email automation · AI agents for clients · custom AI playbooks · autonomous or approval mode · real-time data · Starts from $500/month/client. |
| AI SDR Starter | $500 a month | Unlimited users · real-time B2B contacts · LinkedIn accounts included · AI personalization and responses · multichannel automation · unlimited mailboxes and warm-ups · Starts from $500/month; annual billing options are shown on the pricing page. |
| AI SDR Growth | $1,500 a month | Unlimited users · real-time B2B contacts · LinkedIn accounts included · AI personalization and responses · multichannel automation · unlimited mailboxes and warm-ups · white-glove onboarding and Slack channel · Starts from $1500/month; billed annually. |
| AI SDR Enterprise | Priced on request | Unlimited users · real-time B2B contacts · multichannel automation · unlimited mailboxes and warm-ups · custom playbooks and prompt engineering · CEO strategy calls · Contact us; billed annually. |
The facts
Each one read from Reply.io's own pages, with the date it was checked.
What it does
- AI SDR
- Jason, Reply’s AI SDR, is described as finding prospects, sending personalized messages, and managing responses.checked 5 Oct 2026
- Compliance
- Reply lists GDPR, UK GDPR, CCPA/CPRA, CASL, and other applicable privacy and communications laws in its compliance information.checked 5 Oct 2026
- Developer access
- Reply lists an API, MCP, and webhooks for connecting workflows and tools.checked 5 Oct 2026
- Integrations
- The pricing page names Salesforce, HubSpot, Pipedrive, Copper, and Close, and also lists Zapier, Make, and 100+ integrations.checked 5 Oct 2026
- Outreach features
- The platform supports multichannel sequences across email, LinkedIn, WhatsApp, SMS, calls, and other channels connected through Zapier.checked 5 Oct 2026
- Privacy
- Reply says it does not sell customer data and does not use customer data to train generalized AI or machine-learning models for other customers unless agreed in writing.checked 5 Oct 2026
- Product
- Reply describes itself as a sales engagement and cold email outreach platform for businesses, founders, marketers, sales teams, and SDR teams.checked 5 Oct 2026
- Prospect data
- Reply advertises access to more than 1 billion global B2B contacts with data and intent signals.checked 5 Oct 2026
- Security
- Reply states that data is protected using encrypted transport protocols and that production access is limited to authorized personnel.checked 5 Oct 2026
- Support
- The pricing FAQ says in-app chat support targets a response time under 15 minutes during operating hours of 2 AM–7 PM EST.checked 5 Oct 2026
- Usage limits
- Email Volume plans are subject to a Fair Usage Policy that determines included mailboxes based on active-contact limits and overall usage.checked 5 Oct 2026
The company
- Company
- Reply says it was founded in 2014, has offices in the US, Canada, and Ukraine, and operates with distributed teams.checked 5 Oct 2026
- Founded
- 2014checked 28 Sep 2026
- Headquarters
- Offices in the United States, Canada, and Ukrainechecked 28 Sep 2026
Money
- Trial
- Reply offers a 14-day free trial with access to core features including the B2B database, multichannel sequences, reports, API, integrations, and AI features.checked 5 Oct 2026
