PropertyTrace

Overview

PropertyTrace is UK property inspection software for letting agents, inventory clerks and landlords managing rental properties. It is strongest for teams that need offline inspections and tenant sign-off alongside compliance reporting. Its per-property plans make the cost easy to map to portfolio size, but AI drafting adds usage charges.

Key features

Inspection and reporting workflow

The mobile app captures photos, condition ratings and notes offline, then syncs them when a connection returns. That is a practical advantage for clerks inspecting properties with unreliable connectivity. Custom checklists and issue tracking help structure inspections and record problems, while branded PDF output covers inventory, check-in, midterm and check-out reports.

Compliance and tenant review

Workflows cover HHSRS, HMO, Fitness for Human Habitation and Legionella assessments, making PropertyTrace relevant to agents who need inspection and compliance work in one service. Tenants can review reports via a web link, sign digitally and flag disagreements within a configurable 7-, 14- or 30-day warranty period. That gives both sides a defined review window rather than leaving corrections to informal follow-up.

Optional AI and integrations

AI can draft report wording from photos or room recordings, but the user must accept the draft before it enters a report. This keeps the feature optional and reviewable; the trade-off is metered cost: photo analysis is 6p per item and audio drafting is 15p per recorded minute. AI use during the free trial is not charged. Calendar feeds, Slack, Dropbox, Xero, FreeAgent and Street.co.uk integrations may help fit the service into existing workflows.

Data and support

PropertyTrace says primary customer data is stored in the UK London region, while some infrastructure processes data in the US under transfer safeguards. Subscription payments go through Stripe, which the terms describe as PCI-DSS-compliant; PropertyTrace says it does not store full card details. Live chat is offered in the app and on the site, with support from a UK-based product team.

Pricing

The free plan costs nothing and covers 10 properties with 5 reports per month. That is a useful way to assess the workflow or handle a small portfolio, but the monthly report cap will constrain regular inspection work. PropertyTrace also offers a 30-day trial; AI use during that period is free.

Monthly property-volume plans are £19 a month for 50 properties, £32 a month for 200 properties and £55 a month for 500 properties. These are the clearest fit for agents and clerks who can estimate their portfolio size and want more capacity than the free plan. The separate Tours Pack costs £12 a month and adds 25 published tours per month; it is a focused add-on rather than a substitute for property-volume capacity.

Enterprise has custom pricing and includes unlimited properties, unlimited users, dedicated support and custom onboarding, making it the option for larger operations that need uncapped scale and a tailored start. The published property plans do not specify seat counts, so teams should confirm user access before choosing. AI charges also sit outside the monthly property-plan prices after the trial.

Platforms

PropertyTrace is available on Android, iOS and the web. Offline capture is a mobile strength; branded reports export as PDFs.

Who it's for

PropertyTrace is a good fit for UK letting agents, inventory clerks and property professionals who conduct recurring inspections, need compliance assessments and want tenants to review reports digitally. Landlords with up to 10 properties and occasional reporting can start on the free plan. It is less compelling for teams whose main need is a general project-management tool or who need predictable AI costs included in a subscription.

Pros and cons

Pros

• Offline photo, rating and note capture syncs later, useful for inspections without reliable connectivity.
• Inspection reports, compliance assessments and tenant sign-off sit in the same rental-property workflow.
• A free tier covers 10 properties, and the portfolio-based monthly plans offer clear capacity steps.
• AI drafts require user approval before they reach a report.

Cons

• The free plan's 5 reports per month may be too restrictive for active inspection schedules.
• AI is separately metered at 6p per photo item or 15p per recorded minute after the free trial.
• Published property plans do not state user limits, which leaves team sizing less clear than property capacity.

Alternatives

For a broader shortlist, see Property Inspection Software. Choose zInspector if you want another freemium option with Android, iOS, web and API platforms. Property Inspect is a paid alternative with a free trial and a published Solo plan at $49 a month for one user and 100 properties. Consider InventoryBase for a paid, trial-based option whose Solo plan is $35 a month and includes one user and 100 properties. Inventorai offers a paid alternative with a one-off 25.00 GBP credit pack or a monthly base-platform plan. myInspections is another freemium choice; its Landlord plan is $8 a month and includes unlimited inspections and properties for one seat. Rental Inspector uses annual base pricing at $349 a year for one user, with inspection credits purchased separately. SnapInspect has a paid Premium plan with no numeric price published. RentCheck is a paid alternative whose Accelerate plan is priced per door per month.

Verdict

PropertyTrace is a strong choice for UK rental-property professionals who need offline inspections, compliance workflows and a clear tenant review process in one service. Its free plan lowers the barrier for small portfolios, while larger monthly tiers scale by property count. Look elsewhere if AI charges need to be bundled into predictable pricing or your team needs published seat limits before committing.